At a Glance
- Tasks: Manage trade effluent queries and ensure compliance with environmental regulations.
- Company: Join a supportive team at United Utilities, focused on protecting the environment.
- Benefits: Enjoy 26 days annual leave, flexible working, and an electric vehicle for fieldwork.
- Other info: Work independently with a proactive mindset in a dynamic and varied role.
- Why this job: Take ownership of your customer portfolio while making a real impact in Manchester.
- Qualifications: HNC or BSc in Chemistry or related field; strong understanding of trade effluent regulations.
The predicted salary is between 30000 - 40000 £ per year.
Key Responsibilities
- Liaise with retailers on behalf of non-household customers using the JIRA case management system to manage trade effluent queries, applications, and sample notifications in line with agreed service levels.
- Carry out sampling and meter readings in line with planned schedules, applying Trade Effluent Policy procedures to ensure effective control through robust consent conditions.
- Monitor discharge data and conduct on-site testing to ensure compliance with consent standards and regulatory requirements.
- Gather and present evidence to support enforcement action where non-compliance has impacted or could impact United Utilities, its assets, or the environment.
- Provide out of hours support to manage incidents relating to trade effluent discharges and ensure timely resolution.
Skills and Experience
- Strong understanding of trade effluent regulations and environmental legislation.
- Proficiency in Microsoft Word and Excel, with experience using systems such as JIRA, TEMS, WALTO, OMS, and Access.
- Experience working within a health and safety focused environment, including the use of specialist equipment.
- Excellent interpersonal and communication skills with the ability to engage effectively with both internal teams and customers.
- Ability to work independently with a proactive mindset, managing your time efficiently and prioritising a mix of planned and reactive tasks.
- Highly organised with strong attention to detail and the ability to manage your own portfolio of customers.
- Willingness to participate in the Trade Effluent standby rota.
Essential Qualifications
- HNC or BSc or equivalent in Chemistry or a related scientific discipline.
- Full and valid driving licence.
Why This Role
This is an opportunity to take ownership of your own customer portfolio while being part of a close-knit and supportive team that values collaboration, expertise, and doing the right thing. You will enjoy a role that offers genuine variety, combining office-based work with time out in the field, supported by the use of an electric vehicle and the flexibility to manage your day effectively. Working across a high-profile customer base in Manchester city centre, you will build meaningful relationships while playing a crucial role in protecting vital infrastructure and safeguarding the environment. You will be trusted to work independently yet always have the backing of an experienced and approachable team when you need it.
Benefits
26 days annual leave rising to 30 with service, plus
Regulatory Controller Trade Effluent in Rochdale employer: United Utilities
United Utilities is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and expertise are highly valued. With the opportunity to manage your own customer portfolio in the vibrant setting of Manchester city centre, you will enjoy a role that combines office work with field activities, all while contributing to environmental protection and infrastructure safety. Employees benefit from generous annual leave, flexible working arrangements, and the use of an electric vehicle, making it a rewarding place to build a meaningful career.
