Operations Assistant

Salary - 27841

Work Type - Onsite

Job Location - Oldham Wastewater Treatment Works, The Causeway, Off Gateway Crescent, Broadway Industrial Estate, Chadderton, OL9 9XD

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities.

Benefits:

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose:

The Operations Assistant will support the North Manchester Water Network Management Team by coordinating training, maintaining accurate compliance records, and assisting with Health & Safety activities. The role also involves managing company vehicle processes, including MOT tracking and legal documentation. This is a varied and essential position that helps ensure an efficient and compliant hub operation.

Accountabilities & Responsibilities:

• Act as Training Coordinator, managing bookings, notifying staff of training, and serving as the point of contact for issues such as sickness, non-attendance or directions.
• Serve as the Health & Safety administration focal leader by maintaining all statutory records and ensuring compliance.
• Provide wide-ranging administrative and financial support, including journals, accruals, capital timesheets, financial analysis, communications, meeting organisation and covering other Operations Assistants when needed.
• Manage ordering and record-keeping for PPE, tools, equipment, stationery and office materials, as well as raising purchase orders and supporting field staff with related requests.
• Maintain local databases and information, including spares, deliveries, contact lists, maps, addresses, ID and hygiene cards.
• Support managers with events and activities such as Open Days and Away Days, and act as point of contact for site materials such as posters.

Technical Skills & Experience:

• Highly organised, able to multi‑task, self‑driven and motivated, with strong interpersonal skills.
• Excellent attention to detail, high accuracy and a strong drive to produce high‑quality work.
• Strong written and verbal communication skills, with the ability to engage effectively with colleagues, stakeholders and service providers, and to share knowledge and skills.
• Proficient in Microsoft packages and able to travel between sites as required.
• Flexible, reliable and able to adapt to changing demands.
• Full UK Driving Licence required.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.