Leakage Technician (Days) in Oldham

United Utilities’ (UU) mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked #4 in The Inclusive Top 50 UK Employers List. We promote a workplace culture where our people can grow, excel, and truly be themselves. We uphold our ethics, values, and business model to fulfil our mission. By setting clear goals and objectives, we create sustainable, long-term value for our colleagues, customers, and communities.

The role involves supporting United Utilities (UU) Water Network to deliver against its regulatory targets and customer promises for leakage control. Responsibilities include:

• Accountable for proactive and reactive leakage detection activities within District Meter Areas (DMAs) and Upstream within District Meter Zones (DMZs).
• Deployment and assessment of appropriate leakage detection methodologies.
• Working closely with the Network Maintenance Alliance (NMA) to ensure timely and efficient repair and resolution of leakage issues.
• Raising the correct repairs through to the NMA and supporting them through the repair process.

Key accountabilities include:

• Undertaking proactive leakage using appropriate detection methods (correlating, sounding, step testing, data loggers).
• Managing leaks upstream of the customer boundary and serving defective fitting (DF) notices.
• Identifying and detecting leaks on the Network and on customer premises.
• Undertaking reactive leakage detection for customer reported P2 leaks.
• Liaising with Repair and Maintenance teams to ensure repairs are completed.
• Providing leakage assistance to Water Network Technicians for third party damage.
• Interpreting flow and pressure data for further leakage detection activity.
• Raising and managing work for leak repairs.
• Assessing appropriate network leakage activities and undertaking planned work risk assessments.
• Providing support to other network colleagues during incidents and events.
• Using turbidity monitors to monitor water quality as part of leakage activities.
• Carrying out red-lining activities.
• Ensuring PPE and vehicles comply with UU Health and Safety policies.

Skills and experience required:

• Knowledge and experience in the operation of water networks and leakage detection techniques.
• Ability to work as part of a high performance team with a proven record of achieving goals.
• GCSE grade C or above, City and Guilds, or ability to demonstrate technical and customer skills.
• Demonstrable water network technical experience, including leakage detection and repair.
• Excellent communication and interpersonal skills.
• Effective influencing and negotiation skills.
• Strong customer service focus and ability to resolve customer issues.

This role requires a full driving licence.