Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support operational teams and manage contract partners for efficient service delivery.
- Company: Join United Utilities, a leading FTSE 100 company committed to sustainability.
- Benefits: Enjoy 26 days annual leave, competitive pension, and performance bonuses.
- Why this job: Make a real impact on water management while growing your career.
- Qualifications: Experience in contract management and strong analytical skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Where strategy meets success, join our team.
About us
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Salary: Competitive Salary
Work Type: Hybrid
Job Location: Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type: Permanent
Employment Type: Full Time
Job Purpose
To support the Enabling Works Framework Manager as a key interface between UU Water and Wastewater operational teams and the contract partners that provide enabling works service provision across our network. This role will focus primarily on those contract partners that support the intelligent management and monitoring of our networks across both Water and Wastewater, including leakage detection and Dynamic Network Monitoring (DNM) and associated resource, product and technology delivery. To manage these enabling works contract partners to ensure they meet operational need, deliver within key contracts KPIs, KPMs and SLAs, and provide value for money service for our customers, inclusive of day-to-day management of contractor performance quality.
Accountabilities & Responsibilities
- Identify contractual opportunities for improvement in service provision, designing lean processes, and support achievement of objectives and regulatory goals alongside the Enabling Works Framework Manager.
- Support to ensure clear accountabilities for partner facing processes across the operational teams to define roles and responsibilities and foster collaboration.
- Streamline decision-making, enabling quick and effective resolutions, and maximising the value of every work solution delivered.
- Manage relationships with contract partners, including supporting the management of escalations and incidents, performance assurance and improvement, partner resourcing and medium-term programme management and outlook.
- Track key performance metrics relating to H&S performance and compliance, streetworks, and workbank dynamics, where applicable.
- Identify commercial and operational efficiency opportunities, reducing operating costs, eliminating duplication, and ensuring cost-effective operations.
- Customer contact management to meet Service Level Agreements (SLAs) and regulatory requirements and minimise service failures.
Technical Skills & Experience
- Experience working across internal stakeholders and managing competing demands.
- Analytical skills and an ability to identify, develop and implement solutions to a wide range of financial challenges.
- Passionate about service excellence, improving customer experience, and driving satisfaction through effective communication skills.
- Ability to react and adapt to changing circumstances, ensuring effective decision-making.
- Demonstrates a good understanding of contract management.
Other
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Benefits
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays.
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover.
- Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements.
- A comprehensive healthcare plan through our company-funded scheme.
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions.
- Best Doctors.
- Salary Finance.
- Wealth at Work courses.
- Deals and discounts.
- EVolve Car Scheme.
- Employee Assistance Plan.
- Mental health first aiders.
- ShareBuy.
- Enhanced parental leave schemes.
Enabling Works Performance Manager in Nottingham employer: United Utilities
Contact Detail:
United Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enabling Works Performance Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current employees at United Utilities on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Enabling Works Performance Manager role.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us how your skills align with their mission of delivering great water and supporting the community. Tailor your answers to reflect their commitment to innovation and sustainability.
✨Tip Number 3
Practice your STAR technique for answering competency questions. We want to hear about specific situations where you’ve demonstrated your analytical skills or improved service excellence. Be ready to share examples that highlight your ability to manage relationships and drive performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at United Utilities.
We think you need these skills to ace Enabling Works Performance Manager in Nottingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about service excellence and improving customer experience. Make it personal and relatable!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience and skills that match the job description. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure your key achievements stand out!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and ensure it reaches the right people.
How to prepare for a job interview at United Utilities
✨Know Your Stuff
Before the interview, dive deep into United Utilities' mission and values. Understand their commitment to sustainability and how your role as an Enabling Works Performance Manager fits into that vision. This will show your genuine interest and help you connect your experience with their goals.
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples where you've identified and implemented solutions to financial challenges. Highlight your analytical skills and how they can contribute to improving service provision and operational efficiency at United Utilities.
✨Demonstrate Relationship Management
Since managing relationships with contract partners is key, come ready with examples of how you've successfully navigated stakeholder demands in the past. Talk about how you foster collaboration and resolve conflicts effectively.
✨Emphasise Adaptability
In a role that requires quick decision-making, it's crucial to demonstrate your ability to adapt to changing circumstances. Share stories that illustrate your flexibility and how you've thrived in dynamic environments, ensuring you align with the company's focus on service excellence.
