Network Asset Controller

Network Asset Controller

Salary – £35,009

Work Type – Onsite

Job Location – Fazakerley Wastewater Treatment Works, Stonesbridge Lane, Fazakerley, Liverpool, L10 5HA

Role Type – Permanent

Employment Type – Full Time

Working Hours – 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion, and innovation in our workplace, and foster a culture where our people can grow, excel, and be themselves.

Job Purpose

Reporting to the Network Maintenance Manager, you will be responsible for the effective day-to-day operation and maintenance of all wastewater network powered assets (e.g., pumping stations, combined sewer overflows and detention tanks) within a defined geographical area. You will ensure smooth operation of assets, minimise impact on customers and deliver excellent customer service at all times. You will provide the first call response to reactive incidents and be proactive in maintaining efficient operation of network assets. You will work closely with the network maintenance team, Remote Monitoring Controllers, and other departments within UU.

Accountabilities & Responsibilities

• Reduce asset failures and prevent flooding or pollution incidents through proactive maintenance and root cause analysis.
• Carry out planned and reactive first-call maintenance on mechanical and electrical assets across the wastewater network.
• Manage asset failures efficiently, including interim solutions and timely return to service.
• Ensure full compliance with health, safety, environmental, and regulatory standards.
• Respond to customer issues, maintain contingency plans, and support investment prioritisation to improve network performance.

Technical Skills & Experience

• Good time management – able to work to agreed deadlines and achieve personal objectives.
• Good analytical and problem‑solving skills.
• Good team working skills.
• Ability to coordinate framework contractors in delivering small projects and remedial works.
• Full UK driving licence.
• Strong information‑technology skills and understanding of United Utilities systems.
• Excellent interpersonal skills to communicate effectively with colleagues and customers.
• Capability to use own initiative and maintain a flexible approach to highly varied workloads.

Preferred Knowledge

• Basic maintenance understanding of powered asset operation and general wastewater network activities.
• Understanding of wastewater regulatory requirements.
• Minimum of 5 GCSEs (or equivalent) A–C (including Maths and English).

Benefits

• A generous annual leave package of 26 days, increasing to 30 days after four years of service (plus one day per year), plus 8 bank holidays.
• A competitive pension scheme with up to 14% employer contribution (21% combined) and life cover.
• Performance‑related bonus up to 7.5% and recognition awards for outstanding achievements.
• Comprehensive healthcare plan through our company‑funded scheme.
• MyGym discounts – gym and wellness benefits offering up to 25% off gym memberships and digital fitness subscriptions.
• Best Doctors, Salary Finance, Wealth at Work courses, Deals and discounts, EVolve Car Scheme, Employee Assistance Plan, Mental health first aiders, ShareBuy, MORE Choices flexible benefits, and enhanced parental leave schemes.