mechanical field service engineer

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts – gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

The Role

As Mechanical Field Service Engineer you will be responsible for mechanical maintenance and technical support to the water production team to repair and maintain water assets.

You will be working in a fast-paced maintenance environment, providing proactive, planned and reactive support in all aspects of your field of expertise, to ensure compliance with company, statutory and regulatory requirements at the same time minimising environmental impact.

Key Accountabilities

• Deliver planned and reactive maintenance across a range of mechanical assets and equipment, ensuring all works are completed to a high standard and in line with health & safety regulations.
• Diagnose mechanical faults efficiently, identifying root causes and implementing effective solutions to minimise downtime.
• Install, replace and commission mechanical components, ensuring compliance with technical specifications and industry standards.
• Complete service documentation accurately, including job sheets, reports, and parts usage, ensuring clear communication with internal teams and external stakeholders.
• Work collaboratively with multi-disciplinary teams including electrical engineers, site operators, and contractors to ensure seamless service delivery.
• Contribute to continuous improvement by providing feedback on recurring issues, asset condition and maintenance strategies.
• Manage own workload and travel schedule, ensuring timely response to service calls and site visits across designated areas.

Essential Skills & Experience

To be considered for a role as a Mechanical Field Service Engineer:

• You must be a time served apprentice or equivalent, supported with academic qualifications to a minimum of NVQ level 3.
• A full UK driving license is required for the role
• Industry experience.
• The ability to work in a team but also alone, and sometimes in confined spaces.
• Able and willing to diversify into specialised areas of maintenance, as required, such as chlorine gas systems.
• Diagnostic, organisational, planning, communication and computer skills.

This role may not be eligible for visa sponsorship.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.