At a Glance
- Tasks: Detect and manage water leaks using advanced techniques to ensure efficient repairs.
- Company: Join United Utilities, a leader in sustainable water management and inclusivity.
- Benefits: Earn £35,009 plus 33% shift allowance, with full-time hours and career growth.
- Other info: Work nights in a dynamic role with opportunities for personal and professional development.
- Why this job: Make a real difference in your community while working in a supportive team environment.
- Qualifications: GCSE grade C or above, with experience in water networks and customer service skills.
The predicted salary is between 35009 - 35009 £ per year.
Job number: UU04075
Country: United Kingdom
Region: Manchester
Location name: Eccles Wastewater Treatment Works, Peel Green Road, Eccles, Manchester, M30 7DR
Posting End Date: 01/12/2025
Band: 6b
Role Type: Permanent
Work hours: 37 Hours per Week
Salary: £35,009 + Shift Pay
About us:
Salary: £35,009 (plus 33% shift allowance)
Work Type: Onsite
Job Location: Eccles Wastewater Treatment Works, Peel Green Road, Eccles, Manchester, M30 7DR
Role Type: Permanent
Employment Type: Full Time
Working Hours: 37.0 Hours per Week - 10pm-7:30am - Monday - Thursday
United Utilities’ (UU) mission is to deliver high-quality water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked #11 in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
The role:
To support United Utilities (UU) Water Networks to deliver against its regulatory targets and customer promises for leakage control. To be accountable for proactive and reactive leakage detection activities within District Meter Areas (DMAs) and Upstream within District Meter Zones (DMZs). This will involve the deployment and assessment of appropriate leakage detection methodologies, depending upon the technical requirements of the area being assessed. Work in close liaison with the Network Maintenance Alliance (NMA) to ensure the timely and efficient repair and resolution of leakage issues as well as being accountable for proactive private leakage detection to resolution.
Key accountabilities:
- Responsible for undertaking proactive leakage - using appropriate leakage detection methods depending on requirements of the task (correlating, sounding, step testing, data loggers).
- Accountable for managing leaks upstream of the customer boundary as well as serving defective fitting (DF) notices when identified through proactive leakage detection.
- Accountable for identifying and detecting leaks on the Network as well as proactive leaks on customer premises.
- Accountable for raising repairs through to the Network Maintenance Alliance (NMA) as well as supporting the NMA through the repair process to ensure that they are undertaken in a safe, customer focused, timely and cost effective manner.
- To undertake reactive leakage detection for customer reported P2 leaks when operational needs arise in line with agreed escalation process.
- To assist in resolution of operability issues.
- Liaison with Repair and Maintenance teams to ensure repairs are completed and abortive excavations minimised.
- To provide leakage assistance to Water Network Technicians for third party damage on the water network.
- To interpret and use flow and pressure data to agree areas of interest for further leakage detection activity.
- To raise and manage work for leak repairs.
- Assess appropriate network leakage activities and undertake planned work risk assessments for low risk network activities with support from Network Technician or TSO in line with the agreed process.
- To provide support to other network colleagues during incidents and events if required.
- To liaise with Network Technicians for high risk, planned work risk assessments.
- To use turbidity monitors as required to monitor water quality as part of Network Operations/leakage activities.
- To carry out Red-lining activities.
- Ensure PPE and vehicles comply with UU Health and Safety policies.
Skills & experience:
- Knowledge and experience in the operation of water networks and leakage detection techniques.
- Able to demonstrate the competency to work as part of a high performance team whilst having a proven record of achieving goals, objectives and scorecard measures.
- GCSE grade C or above, City and Guilds, or ability to demonstrate technical and customer skills.
- Demonstrable water network technical experience, including leakage detection and repair.
- Excellent communication and interpersonal skills.
- Effective influencing and negotiation skills.
- Strong customer service focus and be able to resolve customer issues.
Leakage Technician (Nights) in Manchester employer: United Utilities
United Utilities is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. With a commitment to sustainability and community benefit, employees at the Eccles Wastewater Treatment Works enjoy competitive salaries, including a shift allowance, and the opportunity to contribute meaningfully to the environment and society. Join a team that values diversity and innovation, where you can thrive in your career while making a positive impact in the North West of England.
StudySmarter Expert Advice🤫
We think this is how you could land Leakage Technician (Nights) in Manchester
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend local events or join online forums related to water networks and leakage detection. You never know who might have a lead on a job or can offer you some insider tips.
✨Tip Number 2
Don’t just apply for jobs; make your application stand out! When you find a role that excites you, tailor your approach. Highlight your relevant experience in leakage detection and show how you can contribute to United Utilities’ mission of delivering high-quality water.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss specific leakage detection methods you've used and how you’ve resolved issues in the past. Show them you’re the perfect fit for their team!
✨Tip Number 4
Apply through our website for the best chance at landing that Leakage Technician role. It’s the quickest way to get your application in front of the right people. Plus, you’ll be part of a company that values diversity and innovation!
We think you need these skills to ace Leakage Technician (Nights) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Leakage Technician role. Highlight any relevant experience with water networks and leakage detection techniques. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with United Utilities and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Show Off Your Skills:Don’t forget to showcase your technical skills and customer service experience in your application. We value strong communication and interpersonal skills, so let us know how you've used these in past roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at United Utilities
✨Know Your Leakage Detection Techniques
Make sure you brush up on the various leakage detection methods mentioned in the job description, like correlating and sounding. Being able to discuss these techniques confidently will show that you have the technical knowledge needed for the role.
✨Demonstrate Teamwork Skills
Since this role involves working closely with the Network Maintenance Alliance, be prepared to share examples of how you've successfully collaborated with others in the past. Highlighting your ability to work as part of a high-performance team will resonate well with the interviewers.
✨Showcase Your Customer Service Focus
This position requires a strong customer service focus, so think of instances where you've resolved customer issues effectively. Be ready to explain how you prioritise customer satisfaction while managing technical tasks.
✨Prepare Questions About Safety and Compliance
Given the emphasis on health and safety policies, come prepared with questions about how the company ensures compliance in their operations. This shows that you take safety seriously and are keen to understand the company's practices.
