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- Tasks: Provide exceptional service and resolve customer issues regarding water and wastewater services.
- Company: Join United Utilities, a leader in water and wastewater management.
- Benefits: Enjoy competitive salary, holiday leave, bonuses, and a pension plan.
- Other info: Flexible part-time hours with opportunities for growth.
- Why this job: Be part of a high-performance team making a real difference in customer satisfaction.
- Qualifications: 12 months of customer service experience and Microsoft Office proficiency.
The predicted salary is between 20000 - 25000 £ per year.
United Utilities is looking for Customer Advisors in Great Sankey to provide exceptional service to customers regarding their water and wastewater services. The role involves resolving issues, managing customer communications effectively, and contributing to a high-performance team.
Key qualifications include:
- 12 months of customer service experience
- Proficiency in Microsoft Office
This part-time position offers a competitive salary and excellent benefits, including holiday leave, a bonus, and a pension plan.
Part-Time Customer Advisor: Network Enquiries (Onsite) in London employer: United Utilities
Contact Detail:
United Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Advisor: Network Enquiries (Onsite) in London
✨Tip Number 1
Make sure you know the company inside out! Research United Utilities and their values, especially around customer service. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service. Think about scenarios where you've resolved issues or improved customer satisfaction. We all know that examples speak louder than words!
✨Tip Number 3
Don’t underestimate the power of body language! When you’re in an interview, maintain eye contact, smile, and use open gestures. It shows confidence and makes a great impression on your potential employers.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Part-Time Customer Advisor: Network Enquiries (Onsite) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention how your experience aligns with the responsibilities of a Customer Advisor at United Utilities.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to track your application status directly. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at United Utilities
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Think of specific examples where you've resolved issues or provided exceptional service. This will show United Utilities that you can handle their customers with care and professionalism.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is a key qualification, take some time to get comfortable with the tools you'll be using. Whether it's Excel for tracking data or Word for communication, being able to demonstrate your skills will give you an edge.
✨Understand the Company Values
Research United Utilities and understand their mission and values. Be ready to discuss how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in contributing to their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if this is the right fit for you.