Data Maintainer (Geographic Information Systems) in London

At United Utilities, our geographic information system sits at the heart of how we plan, maintain and protect essential water and wastewater services for millions of customers. As a GIS Data Maintainer, you will play a vital role in keeping our network records accurate, current and reliable. Your work will directly support operational teams, infrastructure planning and regulatory compliance, ensuring our underground assets are represented clearly and confidently across the organisation.

The GIS Data Maintainer is responsible for interpreting network changes and GIS updates received from multiple sources, ensuring these are accurately captured and maintained within the company’s geographic information system. The team manages the corporate GIS, which stores critical data relating to all water and wastewater underground assets, along with a range of other spatial datasets. This includes responsibility for updating and maintaining underground asset records in line with the New Roads and Street Works Act 1991. The team also maintains key datasets such as address information, water and wastewater boundaries, wayleaves and easements, ensuring data integrity and usability across the business.

Accountabilities & Responsibilities

• Update GIS systems with network changes from a wide range of sources, ensuring high data accuracy and working closely with originators to resolve any issues.
• Maintain the integrity of GIS data while consistently meeting agreed service level agreements.
• Develop and apply a strong working knowledge of systems including INS or IC Salesforce, SAP, SharePoint, and ProjectWise, supporting workload tracking and contributing to system enhancements through testing activity.
• Provide training, guidance, and ongoing support to both new and existing colleagues, contributing to process improvement discussions and focal groups when required.
• Proactively identify opportunities for improvement and support audits, projects, and key meetings.
• Undertake ad hoc tasks that support the section’s objectives and operational responsibilities.
• Manage workloads effectively to ensure GIS updates are delivered in a timely manner while maintaining accuracy and reliability.
• Take responsibility for the updating and maintenance of underground asset records in line with the requirements of the New Roads and Street Works Act 1991.

What Will You Bring

• Strong understanding of distribution networks and how they are represented within GIS, with the ability to update the company’s geographic information system accurately and efficiently.
• Proven ability to interpret drawings from a wide range of data sources, with a solid understanding of the drawing life cycle.
• Experience using tools such as Microsoft Office, SAP, INS or IC Salesforce, Locator Hub, SharePoint, and ProjectWise, would be desirable.
• A flexible and adaptable approach, supporting team priorities, meeting deadlines, and building effective working relationships across the business.
• Excellent planning and prioritisation skills, enabling workloads to be completed efficiently and to a consistently high standard.
• Clear and confident communication skills, with a collaborative mindset that delivers high quality results on a consistent basis.

Why This Role

This role offers the opportunity to work at the core of a critical public service, where accuracy, attention to detail and collaboration truly make a difference. You will contribute to the long term integrity of essential infrastructure data while developing your technical expertise within a supportive, forward thinking team.

Benefits:

A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8.