Regulatory Controller Trade Effluent in Liverpool

Job number UU06601 Country United Kingdom Region Liverpool Location name St Helens Wastewater Treatment Works, Delta Road, Parr, St Helens, WA9 2EQ Posting End Date 09/10/2026 Band 5b Role Type Permanent Work hours 37 Hours per Week Salary £46,359

The Role

We have an exciting opportunity for a Regulatory Controller Trade Effluent (RCTE) available. This role focuses on the control and monitoring of trade effluent discharges to sewers and to provide data for recovering wholesale costs for the treatment of trade effluent discharges into Wastewater Treatment Works.

You will work as a member of a local team, reporting to the Lead RCTE for that area and will have a dedicated group of non-household customers under your control. You may also be required to assist in other areas.

What You'll Be Doing

• Liaising with retailers on behalf of Non-Household Customers via JIRA case management system to meet SLA's for trade effluent related queries, applications, and sample notifications
• Samples and meter readings for control and monitoring will be obtained to a pre-determined schedule as set out in Trade Effluent Policy procedures Control is achieved through a process of deriving consents that provide adequate protection
• Monitoring trade effluent discharge analysis results including carrying out site tests to ensure compliance against consents in line with Trade Effluent policy guidelines
• Gathering and providing evidence to support recommended legal action where a breach of the regulations could have/has had an adverse effect on UU, its assets and the environment
• Providing out of hours support regarding the management of incidents relating to trade effluent discharges

This role may not be eligible for sponsorship

What We're Looking For

• Knowledge of the regulations covering trade effluent and environmental law
• Ability to use Word, Excel and knowledge of JIRA,TEMS, WALTO, OMS and Access computer systems
• Experience working within the UU Health & Safety environment (use of Airline)
• Good interpersonal and communication skills

Essential Qualifications

• HNC / BSc or equivalent in Chemistry or relevant scientific discipline
• Must have a valid driving licence

Availability to participate in the Trade Effluent Standby Rota

About The Team

• We’re offering an exciting opportunity to join our friendly, professional, and highly motivated Trade Effluent team – a close-knit group that takes pride in collaboration, competence and commitment to doing the right thing.
• You will own and manage your own portfolio of traders, ensuring they meet compliance standards and helping us hit key market performance targets.
• Enjoy the flexibility to shape how and where you work, while balancing site visits, investigations and relationship building with efficient remote portfolio management.
• Play a vital role in protecting our wastewater treatment infrastructure, safeguarding the environment and promoting a healthier, greener North West.
• Have the chance to engage directly in incident response, where your actions can make a measurable difference and contribute to effective enforcement outcomes when required.

What We Offer

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• Enhanced parental leave schemes

Salary - £46,359
Work Type - Hybrid
Job Location - St Helens Wastewater Treatment Works, Delta Road, Parr, St Helens, WA9 2EQ
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

• This is a development opportunity for internal applicants only
• To be eligible to apply for a secondment you need to have been in your substantive role for 12 months or more
• If you are currently on a secondment, you are not eligible to apply for another secondment
• Agency supplied workers or contractors are not eligible to apply for this role
• Please note that acting duty payments will not apply during this secondment
• You will receive any role related allowances or premiums that are associated with this role
• Any role related allowances or premiums that are associated with your current role will stop for the duration of this secondment
• Please refer to ASK HR for further information

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