Level 2 Apprentice: Customer Advisor – Start Utilities Career
Level 2 Apprentice: Customer Advisor – Start Utilities Career

Level 2 Apprentice: Customer Advisor – Start Utilities Career

Apprenticeship 1200 - 1400 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Support customers and develop essential service skills in a dynamic environment.
  • Company: Leading water services provider in the UK with a focus on community impact.
  • Benefits: Competitive salary of £20,000, mentorship, and guaranteed permanent employment.
  • Why this job: Make a difference in your community while kickstarting your career.
  • Qualifications: At least 2 GCSEs or equivalent in Maths and English required.
  • Other info: 18-month apprenticeship with comprehensive training and personal growth opportunities.

The predicted salary is between 1200 - 1400 £ per month.

A leading water services provider in the United Kingdom is seeking a Level 2 Apprentice Customer Advisor. This role offers a supportive environment to develop customer service skills with guaranteed permanent employment upon successful completion.

The apprenticeship lasts 18 months and includes comprehensive training, mentorship, and a competitive salary of £20,000 per year. Candidates should have at least 2 GCSEs or equivalent in Maths and English.

This opportunity allows impactful contributions to the community and personal career growth.

Level 2 Apprentice: Customer Advisor – Start Utilities Career employer: United Utilities

As a leading water services provider in the UK, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and community impact. Our Level 2 Apprentice Customer Advisor role not only offers comprehensive training and mentorship but also guarantees permanent employment upon successful completion, ensuring a rewarding career path for our apprentices. With a competitive salary and a commitment to personal growth, we provide an excellent environment for those looking to make a meaningful contribution while advancing their careers.
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Contact Detail:

United Utilities Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Level 2 Apprentice: Customer Advisor – Start Utilities Career

Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common questions. Think about how your skills align with the role of a Customer Advisor. We want to see your passion for helping others shine through!

Tip Number 3

Show up with a positive attitude! Employers love candidates who are enthusiastic and eager to learn. Remember, this is about building a career in customer service, so let your personality sparkle!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to make a difference in the community.

We think you need these skills to ace Level 2 Apprentice: Customer Advisor – Start Utilities Career

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail
Basic Numeracy Skills
Basic Literacy Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let us see your enthusiasm for the role! Share why you're excited about becoming a Customer Advisor and how you can contribute to our mission in the water services sector.

Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that align with customer service and teamwork, as these are key for this apprenticeship.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and motivations without sifting through unnecessary details.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.

How to prepare for a job interview at United Utilities

Know Your Stuff

Make sure you understand the role of a Customer Advisor in the utilities sector. Research the company and its services, and be ready to discuss how you can contribute to their mission of providing excellent customer service.

Showcase Your Skills

Prepare examples from your past experiences that highlight your customer service skills. Think about times when you've helped someone solve a problem or provided great service, even if it was in a different context.

Ask Smart Questions

At the end of the interview, have a few thoughtful questions ready. This shows your interest in the role and the company. You might ask about the training process or what a typical day looks like for a Customer Advisor.

Be Yourself

While it's important to be professional, don’t forget to let your personality shine through. The interviewers want to see who you are as a person, so be genuine and enthusiastic about the opportunity!

Level 2 Apprentice: Customer Advisor – Start Utilities Career
United Utilities

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