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- Tasks: Assess customer drainage issues on-site and provide top-notch service.
- Company: Leading water services provider with a focus on customer satisfaction.
- Benefits: Competitive salary, generous leave package, and pension contributions.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication skills, organisation, and a full UK driving licence.
- Other info: Full-time role with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A water services provider is seeking a Customer Support Technician based in Kendal. The role requires assessing customer drainage issues on-site, providing excellent service, and producing reports through corporate systems.
Candidates must demonstrate strong communication skills, be organized, and hold a full UK driving license.
This full-time position offers competitive benefits including a generous leave package and pension contributions.
Field Customer Support Technician – Wastewater Network in Kendal employer: United Utilities
Contact Detail:
United Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Customer Support Technician – Wastewater Network in Kendal
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing common customer scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Be organised! Prepare a list of questions to ask during your interview. This not only shows your interest but also helps you assess if the company is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Customer Support Technician – Wastewater Network in Kendal
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight your ability to explain technical issues clearly. Use examples from past experiences where you’ve successfully communicated with customers or colleagues.
Be Organised in Your Application: We love a well-structured application! Make sure your CV and cover letter are tidy and easy to read. Use bullet points to list your skills and experiences, and keep everything relevant to the Customer Support Technician role.
Tailor Your Application: Don’t just send out the same application everywhere. Take a moment to tailor your CV and cover letter specifically for this position. Mention your experience with drainage issues and how you can provide excellent service to our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Utilities
✨Know Your Stuff
Make sure you understand the basics of wastewater management and common drainage issues. Brush up on technical terms and processes related to the role, as this will show your potential employer that you're serious about the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining complex concepts in simple terms. You might be asked to describe how you'd handle a customer issue, so think of examples where you've successfully communicated with clients or resolved conflicts.
✨Be Organised
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This not only shows your interest in the role but also helps you gather important information about the company and its expectations.
✨Get Ready to Drive
As a Field Customer Support Technician, you'll need a full UK driving licence. Be prepared to discuss your driving experience and any relevant situations where you've had to navigate challenging locations or manage time effectively while on the road.
