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For Companies At a Glance
- Tasks: Lead a team in field operations, ensuring safety and performance across a defined area.
- Company: Join United Utilities, a thriving FTSE 100 company dedicated to delivering great water services.
- Benefits: Enjoy 26 days annual leave, a competitive pension, healthcare plans, and gym discounts.
- Why this job: Make a real impact daily while fostering a culture of safety and continuous improvement.
- Qualifications: Experience in operational leadership, strong communication skills, and a people-first mindset required.
- Other info: Be part of a supportive organisation that values diversity and innovation.
The predicted salary is between 43200 - 72000 £ per year.
About Us
Salary – Competitive Salary
Work Type – Onsite
Job Location – Kendal – Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND
Role Type – Permanent
Employment Type – Full Time
Working Hours –
United Utilities (UU) aims to deliver great water for a stronger, greener, and healthier North West of England. We are committed to environmentally responsible, economically supportive, and socially beneficial services.
We value diversity, inclusion, and innovation, fostering a culture where our people can grow, excel, and be themselves.
Our ethics, values, and business model help us fulfill our mission, creating sustainable long-term value for colleagues, customers, and communities. Whether working with a shared vision or a network of peers, you\’ll find a welcoming and supportive organization.
As part of a thriving FTSE 100 company, you\’ll enjoy a range of core benefits reflecting your contribution.
Benefits
- 26 days of annual leave, increasing to 30 days after four years, plus 8 bank holidays
- Up to 14% employer pension contribution, 21% total, plus life cover
- Up to 10.5% performance-related bonus and recognition awards
- Comprehensive healthcare plan
- MyGymDiscounts for gym memberships and digital fitness subscriptions
- Additional benefits including Best Doctors, Salary Finance, Wealth at Work courses, deals and discounts, EVolve Car Scheme, Employee Assistance Plan, mental health first aiders, ShareBuy, MORE Choices flexible benefits, and enhanced parental leave schemes
The Role
Are you a hands-on leader from a field operations background, seeking a role where your decisions make a real difference daily?
At United Utilities, we\’re looking for a confident leader who understands frontline operations and can unite teams to deliver results safely and efficiently.
You will direct a regional team of network professionals, owning operational performance, safety, and service delivery across a geographical area. Your leadership will support our commitment to excellent customer service while meeting regulatory and environmental standards.
Key Accountabilities
- Managing and developing a team of field professionals, ensuring operational effectiveness and delivery excellence.
- Owning performance, safety, and compliance, meeting internal standards and external regulatory targets, including Outcome Delivery Incentives (ODIs).
- Fostering a culture of safety and continuous improvement through coaching, mentoring, and performance management.
- Collaborating across functions for seamless service and data-driven decisions that benefit our people, assets, and customers.
- Leading visibly in the field, providing clarity, structure, and motivation to your team.
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Field Operations Manager employer: United Utilities
Contact Detail:
United Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Operations Manager
✨Tip Number 1
Familiarise yourself with United Utilities' mission and values. Understanding their commitment to sustainability and community will help you align your answers during the interview, showcasing how your leadership style fits their culture.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your ability to lead field operations effectively. Highlight instances where you improved safety standards or operational performance, as these are key aspects of the role.
✨Tip Number 3
Research the latest trends in the utilities sector, especially regarding regulatory compliance and environmental targets. Being knowledgeable about current challenges and innovations will show your proactive approach and readiness for the role.
✨Tip Number 4
Network with current or former employees of United Utilities on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to tailor your approach and questions during the interview process.
We think you need these skills to ace Field Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field operations and leadership roles. Use specific examples that demonstrate your ability to manage teams and deliver results, particularly in utilities or infrastructure.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of United Utilities' mission and values. Emphasise your people-first mindset and how your leadership style aligns with their commitment to safety and operational excellence.
Highlight Key Skills: In your application, focus on essential skills such as performance management, decision-making under pressure, and effective communication. Provide concrete examples of how you've successfully applied these skills in previous roles.
Prepare for the Interview: Research common interview questions for leadership roles in field operations. Be ready to discuss your approach to team management, safety culture, and how you would handle challenges in a fast-paced environment.
How to prepare for a job interview at United Utilities
✨Understand the Company Culture
Before your interview, take some time to research United Utilities' values and culture. They emphasise diversity, inclusion, and innovation, so be prepared to discuss how your own values align with theirs.
✨Showcase Your Leadership Skills
As a Field Operations Manager, you'll need strong leadership abilities. Prepare examples from your past experiences where you successfully led a team, managed performance, and drove operational effectiveness.
✨Prepare for Technical Questions
Expect technical questions related to field operations and safety compliance. Brush up on relevant regulations and best practices in the utilities sector to demonstrate your expertise during the interview.
✨Practice Your Presentation Skills
Since the interview includes a presentation component, practice delivering clear and engaging presentations. Focus on how you can communicate complex information effectively, as this will be crucial in your role.
