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- Tasks: Be the vital link between operations and the Environment Agency, driving environmental improvements.
- Company: Join United Utilities, a leading FTSE 100 company committed to sustainability.
- Benefits: Enjoy 26 days annual leave, a competitive pension, and wellness discounts.
- Why this job: Make a real impact on environmental performance while growing your career.
- Qualifications: Strong leadership skills and knowledge of environmental regulations required.
- Other info: Dynamic work environment with excellent career growth opportunities.
The predicted salary is between 28800 - 48000 ÂŁ per year.
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We’re looking for proactive and collaborative professionals to strengthen our relationship with the Environment Agency and support our operational teams across both Network and Process.
In this role, you’ll be the vital link between operations and the regulator-providing expert support during and after compliance inspections, helping to drive improvements, and building trust through credible, timely actions.
Your work will play a key part in ensuring we not only meet regulatory requirements but also continue to raise the bar on environmental performance and compliance.
These roles will be in the following areas:
Crewe, Northwich, Warrington North, Cumbria, Blackburn, Manchester & Liverpool.
Key Accountabilities
- To support operations with the increased number or compliance assessments seen and are anticipated in the future.
- To proactively drive site standards conversations.
- To support operations in the resolution of actions which may be recorded as part of Compliance Inspections.
- To analyse themes highlighted during Compliance Inspections.
- To act as a supportive challenge to operations ahead of any inspections.
- To undertake ad-hoc audits of operational sites.
- Support & facilitate EA County relationships and meetings with operational teams.
- Able to demonstrate a high level of understanding and knowledge of the regulatory and legislative framework surrounding the water industry.
- Proven strong leadership skills
- Detailed knowledge of the regulations covering environmental permitting
- Ability to use main Microsoft office tools and corporate systems, (iComply, OMS, and JIRA)
- Demonstrable networking skills and experience of external business interactions
- Extensive problem-solving skills with the ability to identify, develop and drive solutions to a wide range of problems whilst knowing when to escalate or seek support from others
- A proven track record of achieving goals, objectives and key performance measures.
- Excellent proven analytical, problem solving and decision-making skills
The application journey has 3 steps:
- Recruitment Team CV screen
- We anticipate holding interview w/c 13th October 2025. Your interview will consist of a presentation, technical leaderships and value interview.
A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGymDiscounts – gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- Enhanced parental leave schemes
About Us
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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#LI-Hybrid
Seniority level
- Associate
Employment type
- Full-time
Job function
- Industries
- Construction and Engineering Services
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Environmental Liaison Officer employer: United Utilities
Contact Detail:
United Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Liaison Officer
✨Tip Number 1
Get to know the company! Research United Utilities and their values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Practice common questions and think about how your skills align with the role. Don’t forget to prepare a few questions to ask them too – it shows you're engaged and keen!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to exclusive features and advice tailored just for you!
We think you need these skills to ace Environmental Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Environmental Liaison Officer role. Highlight your experience with compliance inspections and any relevant regulatory knowledge. We want to see how your skills align with what we’re looking for!
Showcase Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled challenges in the past. We love seeing candidates who can think on their feet and drive solutions, especially in a regulatory context.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at United Utilities
✨Know Your Regulations
Make sure you brush up on the regulatory and legislative framework surrounding the water industry. Being able to discuss specific regulations confidently will show that you're not just familiar with the basics, but that you understand the nuances of compliance.
✨Prepare for the Presentation
Since the interview includes a presentation, take time to prepare a clear and engaging presentation that highlights your experience and how it relates to the role. Use visuals where possible and practice delivering it to ensure you’re comfortable and confident.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples of how you've identified and resolved issues in previous roles. Think about times when you had to analyse themes from compliance inspections or drive improvements, as these will resonate well with the interviewers.
✨Demonstrate Collaborative Spirit
This role requires strong networking skills and collaboration with various teams. Prepare examples that showcase your ability to work effectively with others, especially in challenging situations, to build trust and drive results.
