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For Companies At a Glance
- Tasks: Lead customer planning and scheduling to enhance service efficiency.
- Company: A top utility company in the UK with a focus on innovation.
- Benefits: Competitive salary, career development, and a chance to make a difference.
- Why this job: Transform customer service and optimise operations in a vital industry.
- Qualifications: Experience in managing operational teams and Salesforce integration.
- Other info: Join a dynamic team dedicated to continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
A leading utility company in the UK is seeking a Customer Planning & Scheduling Manager to lead critical operational functions in their Metering & Customer Field Services directorate. This leadership role focuses on optimizing customer service and ensuring effective planning and scheduling across the North West.
The ideal candidate will have substantial experience in managing complex operational teams, integrating Salesforce for workflow efficiency, and driving continuous improvement.
Join us for a transformative opportunity with an impactful utility service.
Senior Manager, Customer Planning & Field Scheduling in England employer: United Utilities
Contact Detail:
United Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Customer Planning & Field Scheduling in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to see how your experience aligns with their goals, so be ready to share specific examples of your past successes.
✨Tip Number 3
Showcase your leadership skills! In your discussions, highlight how you've managed teams and improved processes. We love hearing about your ability to drive continuous improvement and optimise operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Senior Manager, Customer Planning & Field Scheduling in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Manager, Customer Planning & Field Scheduling. Highlight your experience in managing operational teams and any relevant projects that showcase your skills in planning and scheduling.
Showcase Your Salesforce Experience: Since integrating Salesforce is key for this role, don’t forget to mention any specific experiences you have with it. We want to see how you've used it to improve workflow efficiency in your previous roles.
Emphasise Continuous Improvement: This position is all about driving continuous improvement, so share examples of how you've implemented changes in past roles. We love to see candidates who are proactive and innovative!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at United Utilities
✨Know Your Stuff
Make sure you’re well-versed in the specifics of customer planning and scheduling. Brush up on your knowledge of operational functions, especially within the utility sector. Familiarise yourself with Salesforce and how it can enhance workflow efficiency, as this will likely come up during the interview.
✨Showcase Your Leadership Skills
As a Senior Manager, you'll need to demonstrate your ability to lead complex operational teams. Prepare examples from your past experiences where you successfully managed teams, drove improvements, or resolved conflicts. This will show that you’re not just a manager, but a leader who can inspire and motivate others.
✨Emphasise Continuous Improvement
The role focuses on driving continuous improvement, so be ready to discuss strategies you've implemented in previous roles. Think about specific initiatives that led to enhanced customer service or operational efficiency, and be prepared to explain the impact they had on the organisation.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare some thoughtful questions about the company’s current challenges in customer planning and scheduling. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.
