At a Glance
- Tasks: Provide exceptional service and resolve customer issues regarding water and wastewater services.
- Company: Join United Utilities, a leader in water services with a commitment to customer satisfaction.
- Benefits: Enjoy competitive salary, holiday leave, bonuses, and a pension plan.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
- Why this job: Be part of a high-performance team and make a difference in customer experiences.
- Qualifications: 12 months of customer service experience and Microsoft Office proficiency.
The predicted salary is between 20000 - 25000 € per year.
United Utilities is looking for Customer Advisors in Great Sankey to provide exceptional service to customers regarding their water and wastewater services. The role involves resolving issues, managing customer communications effectively, and contributing to a high-performance team.
Key qualifications include:
- 12 months of customer service experience
- Proficiency in Microsoft Office
This part-time position offers a competitive salary and excellent benefits, including holiday leave, a bonus, and a pension plan.
Part-Time Customer Advisor: Network Enquiries (Onsite) in England employer: United Utilities
United Utilities is an excellent employer, offering a supportive work culture that values teamwork and customer satisfaction. Employees benefit from competitive salaries, generous holiday leave, bonuses, and a pension plan, all while working in the vibrant community of Great Sankey. With opportunities for personal and professional growth, this role is perfect for those seeking meaningful employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer Advisor: Network Enquiries (Onsite) in England
✨Tip Number 1
Get to know the company! Research United Utilities and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios. Think about common issues customers face with water and wastewater services, and prepare how you'd handle them. This will boost your confidence and make you stand out!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the role, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Part-Time Customer Advisor: Network Enquiries (Onsite) in England
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention how your experience aligns with the responsibilities of a Customer Advisor at United Utilities.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to track your application status directly. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at United Utilities
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Think of specific examples where you've resolved issues or provided exceptional service. This will show United Utilities that you can handle their customers with care and professionalism.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is a key qualification, take some time to review the tools you'll be using. Whether it's Excel for tracking data or Word for communication, being comfortable with these applications will give you an edge.
✨Understand the Company and Its Services
Do a bit of research on United Utilities and their water and wastewater services. Knowing their mission and values will help you align your answers with what they’re looking for, showing that you're genuinely interested in the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics or how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
