Business Administrator (CEC)

About Us

Salary – £28,849

Work Type – Hybrid

Job Location – Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP

Role Type – Permanent

Employment Type – Full Time

Working Hours – 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long‑term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance‑related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company‑funded scheme
• MyGymDiscounts – gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose

To provide high‑quality administrative and commercial support across the Commercial, Engineering and Capital Delivery (CEC) function at United Utilities. Working as part of a strong, collaborative team of administrators, the role supports the successful delivery of CEC projects. The role is key to ensuring smooth day‑to‑day operations through effective document management, purchasing, payment processing and system updates, while supporting project teams to deliver efficiently and compliantly.

Accountabilities & Responsibilities

• Provide comprehensive administrative support to the CEC teams, contributing to the successful delivery of projects across the business
• Create and process Engineering Certificates, Service Entry Sheets and retention payments through SAP Core, ensuring accuracy and compliance with company processes
• Raise shopping carts for equipment, goods and services, and process goods receipts in SAP in line with procurement requirements
• Purchase equipment, goods and services using approved methods, including supplier portals and purchase cards
• Support commercial processes by ensuring timely and accurate processing of payments and documentation
• Maintain and update corporate systems and databases to ensure accurate and up‑to‑date records
• Manage shared administration mailboxes, responding to queries and directing requests appropriately
• Provide ad‑hoc administrative support to individual projects and workstreams, adapting to changing priorities
• Work collaboratively with fellow administrators to share knowledge, support team objectives and contribute to a positive team culture

Technical Skills & Experience

• Previous experience in an administrative or business support role, ideally within a commercial, engineering or project‑based environment – though not essential
• Knowledge of SAP, with experience of raising shopping carts, processing payments or managing service entry sheets would be desired
• Strong IT skills, with knowledge of Microsoft Office applications including Outlook, Word, PowerPoint and Excel
• Confident communicator with good verbal and written communication skills
• Strong interpersonal skills, able to build effective working relationships with colleagues, suppliers and stakeholders at all levels
• Well organised, with good attention to detail and the ability to manage multiple tasks and priorities effectively

Please note: this role may not be eligible for visa sponsorship.

About The Team

You’ll be joining a supportive, friendly and highly collaborative team of administrators who play a vital role in keeping our CEC teams running smoothly. Collaboration truly matters here, and team members are always willing to share knowledge, support one another and celebrate successes together. This is a varied role where no two days are the same. Often acting as the first point of contact, your professionalism, organisation and people skills will really shine. While plans don’t always run perfectly, our admin teams are known for thinking on their feet, staying calm under pressure and finding practical solutions quickly. We rely on every employee to help ensure our customers receive the best possible service, day in, day out. In return, we offer a rewarding package that includes a competitive salary, a strong focus on learning and development to support your growth, and help build a long‑term, thriving career at United Utilities.