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- Tasks: Monitor and process daily payment operations while handling queries and improving efficiency.
- Company: Join United Trust Bank, a forward-thinking bank with a commitment to inclusivity.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make an impact in the banking sector while developing your skills in a dynamic environment.
- Qualifications: Experience in payment processing and strong organisational skills are preferred.
- Other info: Be part of a diverse team that values merit and fosters an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
This is a hybrid role working 3 days in the office (City of London location) and 2 days working from home.
Role Purpose
Responsible for monitoring and processing of day-to-day payment operation activity for the centralised function including STP payment release, reconciliations and the daily management of company balances. Handling ad‑hoc queries from internal and external sources. The candidate will also have opportunity to get involved in project work to improve efficiency for payment related processes throughout the bank.
Responsibilities
- Ensure that all outgoing STP payments are approved and released in accordance with the relevant mandate.
- All transactions to be handled within SLA.
- Any exceptions to be resolved, coordinating with key stakeholders as appropriate, and recorded in line with policy.
- Any complaints, issues and near misses to be escalated and recorded promptly as they occur.
- Point of contact for payment related queries, from internal and external sources.
- Ensure sufficient balances in Nostro accounts to meet daily cashflow requirements, confirming high value transactions with respective desks to ensure efficient funding.
- Complete daily reconciliations of Nostro accounts, documenting and leading the resolution of any exceptions.
- Opportunity to get involved in payment related project work, testing, and implementing system/industry regulation changes and improvements.
- Documenting processes and updating existing procedures.
- Contributing to maintaining relationships with clearing banks and payment service providers.
Skills and Experience
- Experience of payment processing and reconciliation investigations.
- Experience in a multi‑function team is preferred but not essential.
- Experience in working within a small team.
- Highly numerate and IT literate.
- Good organisational skills.
- Accuracy and eye for detail.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we’re committed to creating an inclusive environment for all employees.
During the application process, you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes. This will be for a period of 6 months or longer with your permission. This helps us understand our applicants so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative
Industries: Banking
Payment Operations Administrator employer: United Trust Bank Limited
Contact Detail:
United Trust Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Operations Administrator
✨Tip Number 1
Don’t just sit back and wait for the job to come to you! Reach out directly to the job poster on LinkedIn or through their company page. A friendly message can make you stand out and show your enthusiasm for the role.
✨Tip Number 2
Network like a pro! Connect with current employees at United Trust Bank and ask about their experiences. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by brushing up on payment processing and reconciliation topics. We recommend doing some mock interviews with friends or using online resources to get comfortable with common questions.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Payment Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payment Operations Administrator role. Highlight your experience with payment processing and reconciliation, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your relevant experience and how you can contribute to improving payment processes at United Trust Bank.
Showcase Your Team Spirit: Since this role involves working within a small team, make sure to highlight any previous teamwork experiences. We love candidates who can collaborate effectively and contribute to a positive work environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at United Trust Bank Limited
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment processing and reconciliation. Familiarise yourself with the specific systems and regulations that United Trust Bank uses, as well as common issues that can arise in payment operations. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Demonstrate Your Attention to Detail
Given the importance of accuracy in this role, be ready to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s catching an error in a transaction or ensuring compliance with mandates, having concrete examples will help you stand out.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like resolving payment discrepancies or managing tight deadlines. Think through potential scenarios and how you would approach them, highlighting your problem-solving skills and ability to work under pressure.
✨Show Enthusiasm for Team Collaboration
Since this role involves working within a small team and liaising with various stakeholders, express your enthusiasm for collaboration. Share experiences where you successfully worked with others to achieve a common goal, and emphasise your communication skills and adaptability.
