United Trust Bank Limited is seeking a customer service professional to support Buy to Let and Bridging loan customers in a hybrid role, combining office days in City of London with remote work.
You will manage arrears, liaise with customers, and ensure compliance with FCA, PRA, anti-money laundering, and data protection requirements. The role emphasizes empathy, relationship building, and performance in a regulated environment.
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Mortgage Portfolio & Arrears Manager (Hybrid) employer: United Trust Bank Limited
United Trust Bank is an exceptional employer, offering a dynamic hybrid work environment in the heart of the City of London. With a strong focus on leadership development and a commitment to fostering a high-performance culture, employees benefit from continuous growth opportunities and a collaborative atmosphere that prioritises excellence in customer service. The bank's dedication to inclusivity and professional development ensures that every team member can thrive while contributing to innovative solutions in the BTL and Bridging Finance sectors.