At a Glance
- Tasks: Provide top-notch technical support and troubleshoot AV systems for users.
- Company: Leading talent agency in London with a global reach.
- Benefits: Competitive benefits package and opportunities for career growth.
- Why this job: Join a dynamic team in the entertainment industry and make a real difference.
- Qualifications: Over 2 years of IT experience and excellent communication skills.
- Other info: Flexible remote and on-site work options available.
The predicted salary is between 36000 - 60000 £ per year.
A leading talent agency in London is seeking a Support Analyst to provide exceptional technical support for users. The ideal candidate will have over 2 years of IT experience and strong communication skills.
Responsibilities include:
- Supporting AV systems
- Fielding help requests
- Troubleshooting technical issues
This role offers a competitive benefits package and the opportunity for growth within a global entertainment company.
London IT & AV Support Analyst - Remote & On-site employer: United Talent Agency
Contact Detail:
United Talent Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London IT & AV Support Analyst - Remote & On-site
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your skills align with their needs. Practising common interview questions can really boost your confidence.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with AV systems or troubleshooting, make sure to highlight that in conversations. Real-life examples of how you’ve solved problems can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace London IT & AV Support Analyst - Remote & On-site
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT experience and communication skills. We want to see how your background aligns with the role of a Support Analyst, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing technical support and how your skills can benefit our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can troubleshoot effectively, so share specific instances where you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at United Talent Agency
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around AV systems and common troubleshooting techniques. Be ready to discuss specific scenarios where you've successfully resolved issues in the past.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining complex technical concepts in simple terms. You might even want to role-play with a friend to get comfortable with this.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific support requests or technical problems. Think of examples from your previous experience where you demonstrated problem-solving skills and customer service.
✨Research the Company Culture
Familiarise yourself with the talent agency's values and culture. This will help you tailor your answers to show that you're not just a fit for the role, but also for the company as a whole.