IT Support Analyst - AV & Remote Help Desk
IT Support Analyst - AV & Remote Help Desk

IT Support Analyst - AV & Remote Help Desk

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch technical support and troubleshoot issues for our entertainment tech.
  • Company: Join a leading global entertainment company with a vibrant culture.
  • Benefits: Enjoy competitive benefits and a dynamic work environment.
  • Why this job: Be part of an innovative team and make a difference in the entertainment industry.
  • Qualifications: Minimum 2 years of IT experience and strong communication skills.
  • Other info: Great opportunity for career growth in a fast-paced setting.

The predicted salary is between 28800 - 43200 £ per year.

A leading global entertainment company is seeking a Support Analyst in London. This role involves providing exceptional technical support, fielding help requests, and troubleshooting issues.

The ideal candidate will have a minimum of 2 years of IT experience, strong organizational skills, and excellent communication abilities.

Join the team and contribute to our innovative environment while enjoying competitive benefits.

IT Support Analyst - AV & Remote Help Desk employer: United Talent Agency

As a leading global entertainment company, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and innovation. Our London office offers competitive benefits, opportunities for professional growth, and a collaborative environment where your contributions truly matter. Join us to be part of a team that values your skills and supports your career development in the exciting world of entertainment technology.
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Contact Detail:

United Talent Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Analyst - AV & Remote Help Desk

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for those interviews! Research the company and its culture, and be ready to discuss how your skills align with their needs. Practising common interview questions can really boost your confidence.

✨Tip Number 3

Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your ability to handle the challenges of an IT Support Analyst role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our innovative team.

We think you need these skills to ace IT Support Analyst - AV & Remote Help Desk

Technical Support
Troubleshooting
Help Desk Support
Organisational Skills
Communication Skills
IT Experience
Customer Service
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant IT experience, especially in technical support and troubleshooting. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the IT Support Analyst role and how your background makes you a perfect fit for our team. Keep it engaging and personal.

Show Off Your Communication Skills: Since this role involves fielding help requests, we need to see your communication skills in action. Whether it’s in your CV or cover letter, make sure to demonstrate how you effectively communicate technical information to non-technical users.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at United Talent Agency

✨Know Your Tech Inside Out

Make sure you brush up on your technical knowledge related to AV systems and remote help desk tools. Be prepared to discuss specific technologies you've worked with and how you've solved problems in the past.

✨Show Off Your Communication Skills

Since this role requires excellent communication abilities, practice explaining complex technical issues in simple terms. You might even want to role-play with a friend to get comfortable with this.

✨Demonstrate Your Organisational Skills

Think of examples where you've successfully managed multiple support requests or projects. Being able to showcase your organisational skills will set you apart from other candidates.

✨Research the Company Culture

Familiarise yourself with the company’s values and culture. This will help you tailor your answers to show how you can contribute to their innovative environment and align with their goals.

IT Support Analyst - AV & Remote Help Desk
United Talent Agency

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