At a Glance
- Tasks: Provide Tier II IT support and maintain network connectivity across multiple sites.
- Company: Join the U.S. Navy's tech team and make a difference in cybersecurity.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Exciting career path with potential for advancement and skill development.
- Why this job: Be part of a mission-driven team protecting vital communication networks.
- Qualifications: Experience in IT support, problem-solving, and customer service required.
The predicted salary is between 42840 - 52360 £ per year.
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
SALARY RANGES
- GG09: $68,545-$89,114
- GG11: $75,278-$97,867
Duties
You will serve as an IT Specialist (SYSADMIN/NETWORK) in the Unified Atlantic Regional Network Operations Center (UARNOC) Division (N32), Operations Department (N3), at Naval Computer and Telecommunications Area Master Station (NCTAMS). You will provide Tier II support in the URANOC and establish/maintain connectivity between sites. You will resolve technical issues escalated by the Tier I Watch; including hardware and software components installed in the UARNOC dealing with interface and interoperability problems. You will plan, schedule, and install new program of record (POR) and non-POR systems installations and upgrades. You will assist with coordinating Authorized Service Advisories with the Command tactical planners and assist the installer with completing the System Verification and Operations Test (SOVT). You will manage and maintain systems across multiple hardware and software platforms. You will configure and optimize network servers, hubs, and switches. You will manage accounts, network rights, and access to systems and equipment. You will maintain documentation and develop Standard Operating Procedures (SOPs) for UARNOC systems. You will implement and execute security procedures and manage and administer security tools.
Requirements
Conditions of employment
- Must be a US Citizen.
- Must be determined suitable for federal employment.
- Must participate in the direct deposit pay program.
- New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check.
- Males born after 12-31-59 must be registered for Selective Service.
- You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty.
- Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
- MSP/PPP applicants must currently hold the required security clearance.
- This is a Cyberspace Workforce position, work role code 451, proficiency level INTERMEDIATE the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
- Successful completion of a pre-employment drug test (including marijuana) is required.
- A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test.
- You will be subject to random testing.
Qualifications
Applicants must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly relates to the work of the position to be filled. You must have IT-related experience demonstrating each of the four competencies listed below:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of experience demonstrating this competency include: Maintaining systems across multiple hardware and software platforms.
- Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Experience demonstrating this competency include: Providing Tier II customer support for the coalition networks.
- Oral Communication - Expresses information effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of experience demonstrating this competency include: Providing training to Tier I support personnel on systems.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of experience demonstrating this competency include: Resolving technical issues including hardware and software components installed and dealing with interface and interoperability.
In addition to my experience demonstrating the four competencies above, I have qualifying experience such as:
- GG-09: Experience collecting data using standard tools to track, analyze and report vulnerabilities and provide compliance reports to the Information Assurance Department.
- Experience utilizing network health tools to measure network effectiveness, identify trends and support fault isolation.
- Experience assisting with safeguarding networking systems against malicious code and denial-of-service attacks.
- Experience collaborating with supervisors to develop and maintain technical and operational policies for personnel management.
GG-11:
- Experience identifying and resolving issues and performing necessary maintenance, installation, testing and configuration of network systems.
- Experience executing systems administration methods and procedures to monitor and troubleshoot system availability.
- Experience utilizing diagnostics tools to analyze problems and adjust, modify and recover network connectivity.
- Experience developing backup procedures and recovering systems in the event of hardware or software failure.
This position is within the Work Category PROFESSIONAL at Work Level ENTRY/DEVELOPMENTAL, Series and Grade GG-2210-09.
This position is within the Work Category PROFESSIONAL at Work Level FULL PERFORMANCE, Series and Grade GG-2210-11.
Education
SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Applicants may substitute the following education for the required experience, provided it demonstrates the knowledge, skills and abilities necessary to do the work of the position:
- GG-09: Successfully completed a master's or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks, OR Successfully completed 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
- GG-11: Successfully completed a Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; OR Successfully completed 3 full years of progressively higher graduate level education leading to a Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; OR Graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Additional information
This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. Call back and emergency overtime may be required. Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. This position is in the excepted service and does not confer competitive status. Vacancies filled from this announcement may be filled at any grade level listed. If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed. In accordance with DoDI 1400.25, Volume 3005, Section 3.15, all employees newly appointed to a CES position will serve a 3-year probationary period. Permanent and term employees currently serving in a probationary period in the competitive service or a probationary or trial period in the excepted service will complete the period as prescribed in their original conditions of employment in the new CES position if they transfer without a break in service or are promoted, demoted, or reassigned to a CES position. This position is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 U.S.C. 1599f. The Cyber Interagency Transfer Authority (CITA) permits movement of CES employees appointed under Section 1599f of Title 10 U.S.C. and excepted service employees appointed under Schedule A, Section 213.3106(b)(11) of Title 5 CFR, into cyber workforce positions in the competitive service and movement of competitive service employees into DoD Cyber Workforce positions within the Military Departments and Defense Agencies. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. This position is subject to an initial drug screening, and random testing thereafter. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability to successfully pass; or refusal to conduct the test may result in: 1) the tentative or final job offer being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
IT Specialist (Sysadmin/Network) employer: United States Fleet Forces Command
Joining the Naval Computer and Telecommunications Area Master Station Atlantic as an Equipment Specialist offers a unique opportunity to contribute to national security while enjoying a supportive work culture that values professional development. Employees benefit from a comprehensive federal benefits package, including health insurance, retirement plans, and training programs that foster career growth. Located in a dynamic environment, this role allows you to engage with cutting-edge technology and collaborate with dedicated professionals committed to excellence in service.
Contact Details:
United States Fleet Forces Command Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Specialist (Sysadmin/Network)
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We think you need these skills to ace IT Specialist (Sysadmin/Network)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at United States Fleet Forces Command.
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How to prepare for a job interview at United States Fleet Forces Command
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
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Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.