Senior Solutions Architect, EMEA

the company is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at the company will need grit, because we move fast, without ever sacrificing craft or quality.

We're looking for a SeniorSolutions Architect, EMEA to help customers build, launch, and grow with the company by providing technical guidance, best practices, and solutions that demonstrate a deep understanding of customers' business needs, technical needs, the company's product, and trends in the industry. You will collaborate with cross-functional team members to uncover and unblock opportunities that allow customers to maximize their business value from the company, driving product and feature adoption and influencing product direction on their behalf.

With your technical expertise and industry knowledge you'll be able to help customers build with best practices in mind ensuring they'll build in a scalable manner and be able to grow in the company for years to come.

About the role

• Location: London, United Kingdom (Hybrid)

• 3 days per week in-office

• Full-time

• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate's geographic location, job-related experience, knowledge, qualifications, and skills.

This role is also eligible to participate in the company's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Application Information

• Application deadline: applications accepted on an ongoing basis until position is closed and filled

• This posting is for a new position

• Reporting to the Sr. Manager, Solutions Architect

As a Senior Solutions Architect, EMEA you'll …

• Collaborate with Sales and Customer Success peers to launch new customers, drive successful product adoption, and reduce time to first value from the company. You'll help tailor our launch strategies according to each customer’s business needs and objectives.

• Partner with Customer Success Managers to cultivate and deepen strategic relationships with multiple customers simultaneously, inspiring them and instilling them with confidence to grow their businesses with the company.

• Provide technical guidance in a consultative manner for customers, uncovering opportunities and steering them with detailed implementation plans that unblock their ability to successfully launch and grow with the company.

• Advocate for customers and influence product direction by gathering product feedback, aggregating trends into themes, and surfacing insights via our Voice of Customer program.

• Build cutting edge, repeatable artifacts to help tell the company's story in a compelling way that aligns with bringing our customers business value. You will combine product evangelism and your knowledge of customers to create templates, integrations, and site examples that make adopting the company easy.

About you

Requirements:

• 3 - 5+ years of experience in enterprise the company implementations or in SaaS as a Solutions Architect.

• Prior experience with - or the technical aptitude to quickly learn - core concepts and tools related to front-end web development (including programming languages such as HTML, CSS, React, and JavaScript), APIs, hosting and infrastructure, Enterprise Architecture, CRO and digital marketing, SEO, UX and UI design, and security

You'll thrive as a Senior Solutions Architect, EMEA if you:

• Are enthusiastic about earning customer trust, getting to know their businesses, and helping them achieve their goals.

• Can effectively communicate technical concepts to nontechnical audiences and can facilitate conversations by bridging that gap.

• Are comfortable working in fast-paced environments, adapting to changing priorities, and collaborating with a wide variety of people across functions, backgrounds, and experience levels.

• Are comfortable operating autonomously, prioritize effectively, and deliver results with limited oversight

• Have strong problem-solving skills and enjoy tackling challenges, with the ability to identify cases where challenges or solutions are new vs. cases where previous learnings can be repurposed.

• Enjoy solving problems and puzzles, with the ability to identify cases where challenges or solutions are net new vs. cases where previous learnings can be repurposed

• Are open-minded with a bias toward growth, engaging in opportunities to learn, expand your current scope, and consider differing opinions.

• Welcome a diverse mix of individuals (including customers and colleagues) and their different perspectives.

• Stay curious and open to growth - demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.

Our Core Behaviors:

• Build lasting customer trust. We build trust by taking action that puts customer trust first.

• Win together. We play to win, and we win as one team. Success at the company isn't a solo act.

• Reinvent ourselves. We don't just improve what exists, we imagine what's possible.

• Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes - for each other, and for customers.

Benefits

• Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.

• Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with the company covering most premiums.

• Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.

• Time off that's actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.

• Wellness for the whole you. Access to mental health resources, therapy and coaching.

• Monthly stipends that flex with your life. Localized support for work and wellness expenses - from Wi-Fi to workouts.

• Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.

*Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.*

Be you, with us

At the company, equali