At a Glance
- Tasks: Lead strategic direction for retail and spatial projects, shaping customer journeys and inspiring creative teams.
- Company: Join a world-leading brand expert under WPP, known for innovative strategies and creative capabilities.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for career growth.
- Other info: Collaborative culture with a focus on creativity and connection.
- Why this job: Make a real impact on brand experiences and mentor the next generation of strategists.
- Qualifications: Experience in experience strategy, strong storytelling skills, and a passion for retail design.
The predicted salary is between 63000 - 77000 £ per year.
the company is looking for a Senior Experience Strategit to join our London studio. Could this be you?
We are the company, part of WPP
World-leading brand experts, underpinned by the most expansive strategic & creative capabilities in our category.
We make brands more valuable and less vulnerable.
We build brands differently.
We work with our clients to define and solve their business problems through the lens of brand.
We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes.
the company companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and Manvs Machine (3D motion design).
About WPP
WPP is the trusted growth partner for the world's leading brands.
We unitecutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counselin a single company -powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
For more information, visit WPP. com.
What you'll do
As a Senior Experience Strategist, you'll lead the strategic direction for our retail and spatial projects.
You'll combine deep insights into human behavior and brand goals to shape customer journeys, inspire creative teams, and guide clients toward impactful real-world experiences.
- Lead research into consumer behavior, spatial trends, and retail environments to uncover insights that drive design concepts.
- Map out end-to-end customer journeys that seamlessly connect physical, digital, and sensory brand touchpoints.
- Partner closely with 3D designers, creative leads, and architects to turn strategic ideas into buildable, engaging spaces.
- Craft compelling stories and presentation decks that clearly explain the vision and win client buy-in.
- Develop strategic briefs that inspire award-winning creative work and stand-out physical experiences.
- Write clear experience frameworks, spatial briefs, and point-of-view pieces for pitches and new business opportunities.
- Act as a trusted partner to clients, helping them see new possibilities for their physical stores and brand spaces.
- Mentor junior strategists and designers, offering day-to-day guidance to help them grow their skills.
- Manage direct reports through regular check-ins, honest feedback, and career development chats.
- Keep projects on track strategically while keeping an eye on timelines, targets, and project scopes.
- Use AI tools in a smart, creative way to speed up research, find inspiration, and sharpen insights.
- What you'll need
- Proven experience in experience strategy, retail planning, or spatial strategy.
- Strong skills in running qualitative research, competitor audits, and analysing physical site behaviours.
- A clear understanding of customer journeys and how people naturally move through and interact with physical environments.
- Natural storytelling skills with the ability to turn raw data and research into simple, inspiring strategic narratives.
- Confidence leading client conversations, presenting big ideas, and influencing senior stakeholders.
- A collaborative mindset and experience working side-by-side with 3D designers, spatial teams, and external specialists.
- Passion for retail design, hospitality, environmental branding, and emerging consumer behaviours.
- An eye for how digital technology, lighting, and materiality enhance physical brand spaces.
- Experience managing or mentoring junior team members with a focus on supportive leadership.
- Familiarity with research tools, strategic mapping frameworks, presentation tools (Keynote/Power Point), and AI-driven insight software.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection.
That's why we've adopted a hybrid approach, with teams in the office around four days a week.
If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
We build brands.
We build futures. the company, a WPP company, is an equal opportunity employer.
We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.
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Senior Experience Strategist employer: United States Digital Space LLC
United States Digital Space LLC is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Greater London. With a strong focus on employee well-being and flexible work options, we provide ample opportunities for professional growth and development, making it an ideal environment for those looking to make a meaningful impact in the field of AI-enabled SaaS engineering.
Contact Details:
United States Digital Space LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Experience Strategist
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We think you need these skills to ace Senior Experience Strategist
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