Senior Cloud Switching Escalation Engineer

Senior Cloud Switching Escalation Engineer

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
United States Digital Space LLC

At a Glance

  • Tasks: Own technical reviews and resolve customer-impacting issues in cloud switching.
  • Company: Join Meraki, a leader in innovative cloud solutions.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and career advancement.
  • Why this job: Make a real impact by improving product quality and mentoring others.
  • Qualifications: Experience in cloud switching and strong problem-solving skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Meraki is seeking a Cloud Switching BE Escalation engineer to join Catalyst Engineering's CEAD organization.

You will own technical reviews of Catalyst, IOS-XE, Meraki switching, and cloud-management issues from Support, escalations, or bug reports.

You will coordinate across Support, Engineering, Product Management, and Sales to resolve customer-impacting issues.

The role focuses on translating field findings into product-quality feedback and prevention of recurring issues, while mentoring

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Senior Cloud Switching Escalation Engineer employer: United States Digital Space LLC

United States Digital Space LLC is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Greater London. With a strong focus on employee well-being and flexible work options, we provide ample opportunities for professional growth and development, making it an ideal environment for those looking to make a meaningful impact in the field of AI-enabled SaaS engineering.

United States Digital Space LLC

Contact Details:

United States Digital Space LLC Recruitment Team

We think you need these skills to ace Senior Cloud Switching Escalation Engineer

Technical Reviews
Cloud Management
Meraki Switching
IOS-XE
Customer Support Coordination
Bug Reporting
Product Quality Feedback