Reputation Strategy & Research, Senior Consultant

The Reputation Strategy and Research team sits within the Strategic Communications division at the company. We help our clients take a strategic approach to reputation, so they can win the trust their business needs. We design processes that help clients make defining strategic choices about reputation and build the positioning, narrative and communications strategy they need. We develop cutting-edge research techniques to inform these decisions, identifying priority audiences and the most persuasive approaches. Our approach is audience-led and evidence-based, using research and insight at every stage of our projects.

We help organisations to:

• Determine where audiences stand on client-critical issues and what drives their perceptions
• Define the shape of key audience segments, gaining a deeper understanding of where they are, what they like, and how to reach them
• Identify and unpack the reputational positioning required to achieve client objectives
• Devise strategies to help clients reach their positioning by focusing on the arguments that influence both perception and behaviour.

We are looking for an experienced researcher who has an interest in developing a career in reputation and trust strategy, whilst continuing to draw on quant and qual research. This is a mixed methods role, but we are open to applications from candidates who have a primarily quantitative background. A Senior Consultant (SC) in the Strategy team plays a pivotal role in managing the day-to-day delivery of client projects.

Required skills & qualifications

• A minimum of 5-7 years’ experience in a mixed-methods research agency or similar
• Confidence in managing all aspects of the quantitative research process, including supplier management, sample specs, survey writing, data specs and reading data tables
• Ability to analyse primary quantitative data using Excel, draw out the most interesting insights, and weave them into logical and compelling stories with clear strategic imperatives
• Ability to manage and moderate qualitative research, including focus groups, and depth interviews.
• Having a theoretical understanding of statistical analyses techniques, such as significance testing, regression, segmentation and conjoint, and when to use them
• General project management & delivery
• Experience in end-to-end management of large-scale quant and qual research projects
• Ability to understand the challenges our clients face and make relevant strategic recommendations based on in-depth analyses of audience research
• Experience in creating compelling and concise presentations of complex data for senior internal colleagues or external clients that you present in conjunction with your colleagues
• Ability to develop a research proposal or plan in response to questions asked by team leaders and other senior colleagues
• Ability to be the day-to-day liaison with clients, understanding how their priorities may change, setting clear expectations, reporting back on progress and key deliverables, and ensuring that team leaders are aware of any potential issues
• Ability to manage and support junior colleagues on a range of research tasks, including conducting desk research, ensuring they are thoroughly briefed and understand what is expected
• Excellent proficiency in Microsoft Office and an acute attention to detail

Desired skills & qualifications

• Experience in any of the following is not essential, but considered an advantage: AI-enabled research methodologies
• Proficiency in conducting statistical analysis in a standard software like R, SPSS, Python or Stata
• Academic training in the measurement of public attitudes and behaviours, in disciplines such as psychology, political science, marketing, statistics or economics

What we can offer

New joiners are supported by induction programmes, and continuous development is a key focus of life at the company - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression. We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support. Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system. Given our client base you’ll be working on career-defining work that is exciting, rewarding and one where you can make a real impact to high profile projects.

Company Benefits

As well as this we offer a whole host of benefits and reward including; Competitive salary (depending on experience), 28 days holiday, Discretionary bonus, Annual salary review, Pension (with company contribution: 5% of annual salary), Enhanced maternity and paternity leave (depending on length of service) and shared parental leave, Private medical insurance, Group Income protection, Life assurance, Cycle to work schemes, Season ticket loans, Regular social, cultural and charitable activities, Flexible working with office laptop and phone provided.

About the company

The company is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. The firm has more than 1,800 employees located in 45+ offices around the world.