At a Glance
- Tasks: Join a team to solve operations problems with innovative engineering solutions.
- Company: Global leader in risk management and performance for institutional investors.
- Benefits: Flexible work-life support, paid volunteer days, and inclusive development opportunities.
- Other info: Empowering environment with vibrant employee networks and excellent career growth.
- Why this job: Make a real impact by optimising production systems and driving automation.
- Qualifications: 2 years as a Production Support analyst with skills in SQL, Python, and Shell scripting.
The predicted salary is between 45000 - 55000 £ per year.
As a Production Support Engineer you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of support and development will focus on existing systems, building infrastructure and reducing work through automation. You’ll join a team of curious problem solvers with diverse set of perspectives who are thinking big and taking risks. In this environment you’ll work on the relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As engineer, you’ll be focused on running better production applications and systems.
What you will be responsible for:
- Onboarding applications on to Production management with the highest onboarding standards
- Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
- Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions
- Build and drive adoption for greater self-healing and resiliency patterns
- Participate in performance tests; identify bottlenecks, opportunities for optimization and capacity demands
- Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes
- Design automated software and product upgrades, change management, and release management solutions
Education & Preferred Qualifications:
- B.S/M.S. Degree
- 2 years as Production Support analyst
- SQL Knowledge, Shell scripting, Python, Ansible
- ITIL
About the company: Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
Production Support Engineer, Senior Associate employer: United States Digital Space LLC
United States Digital Space LLC is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Greater London. With a strong focus on employee well-being and flexible work options, we provide ample opportunities for professional growth and development, making it an ideal environment for those looking to make a meaningful impact in the field of AI-enabled SaaS engineering.
Contact Details:
United States Digital Space LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Production Support Engineer, Senior Associate
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at United States Digital Space LLC or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to United States Digital Space LLC.
✨Tap into Online Developer Communities
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We think you need these skills to ace Production Support Engineer, Senior Associate
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at United States Digital Space LLC.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at United States Digital Space LLC and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at United States Digital Space LLC
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If United States Digital Space LLC uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
