Operations Associate

About the company the company is a pure-play, experience-led CFO advisory firm providing integrated finance, commercial, tax and deals support.

We are free from audit conflicts and AI-enabled by design, combining deep technical expertise with automation, analytics and AI built into the delivery of every engagement.

We are building an alternative to traditional advisory firms, focused on clarity over complexity, outcomes over hours, and practical advice delivered at pace for CFOs making high-consequence decisions.

The Role

This is an office-based role providing hands on coordination across day to day operations and partner recruitment processes, keeping information accurate, stakeholders supported, and business administration running smoothly.

The role also acts as back up Executive Assistant support when required.

Responsibilities

• Provide office management support - supplies, ordering, general office coordination, handling enquiries.
• Provide ad hoc Executive Assistant cover when required - scheduling, travel bookings, and administrative support.
• Support KYC administration and related process tasks.
• Issue and file confidential documentation via Docu Sign; use Wordsmith to generate and send NDAs.
• Support invoicing and expenses in Dynamics 365 (including scheduling board support and timesheets).
• Maintain Hub Spot hygiene (adding contacts, logging meetings and notes) as needed.
• Provide additional operational administration and procurement support as required.
• Coordinate partner recruitment activity, maintain candidate pipelines, and keep records up to date in Ashby (ATS).
• Schedule partner interviews and meetings, manage diaries, and support end to end partner recruitment coordination, preparing interview and meeting packs (background research, partner candidate summaries) and proactively chasing progress through stages.
• Support onboarding logistics for new partner starters (access, comms, and key recurring meetings).
• Review Payhawk expenses for completeness and accuracy (including tax treatment where required).
• Proactively identify process gaps across recruitment, onboarding, office operations, and core systems, helping to improve workflows, documentation, reporting, and stakeholder follow up.
• What You'll Bring
• Highly organised with strong attention to detail and comfort managing multiple priorities.
• Confident communicator with discretion when handling confidential information.
• Strong scheduling and stakeholder management skills.
• Systems confident (ATS, Dynamics 365, Payhawk, Docu Sign, Hub Spot) and quick to learn new tools.
• Curious and looking to grow, adopting new technologies and ways of working.
• Willing to go beyond the immediate ask to 'what's next'.
• Comfortable using AI tools, including Claude and ATS, to build business case testers and background prompts that help drive the interview process.

Work Environment

Office based, London (Mayfair). This role sits close to the day to day rhythm of the business and works closely with Talent, Operations, and Executive Assistant colleagues.

Additional Information

At the company, we are committed to providing an inclusive and accessible recruitment process.

In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview.

If you need any adjustments or support, please let us know when scheduling your interview or in your application cover letter.

We are dedicated to ensuring everyone has an equal opportunity to succeed and are here to support you throughout the process.

PLEASE NOTE: We do not accept unsolicited CVs from third party agencies.