At a Glance
- Tasks: Support CRM initiatives using Adobe Campaign or SFMC, HTML, SQL, and JavaScript.
- Company: Join a leading digital comparison service driving growth through data-driven marketing.
- Benefits: Enjoy private health care, hybrid working, competitive salary, and market-leading training.
- Other info: Collaborative culture with regular team events and excellent career development opportunities.
- Why this job: Be part of a dynamic team making impactful decisions in a fast-paced environment.
- Qualifications: Experience with CRM systems, strong data skills, and coding knowledge required.
The predicted salary is between 43731 - 53449 £ per year.
Our Company connects global brands with high-intent consumers, turning intent into action and complexity into clarity. Our mission is to help smarter, faster buying decisions, with a vision to be the world’s most used digital comparison service, delivering value and simplicity to millions. We drive growth through data-driven affiliate marketing built for performance from day one, ensuring every campaign is measurable, optimised in real time, and designed to scale.
The Role involves joining our growing CRM team as a Technical CRM Specialist in London. This opportunity is for someone with experience in either Adobe Campaign or Salesforce Marketing Cloud (SFMC), as well as HTML, SQL queries, and JavaScript, to support the team in delivering a customer-centric, automated experience across email, SMS, and messaging channels.
In this role, you’ll support the CRM Technical Manager and the wider CRM team, using tools such as SparkPost, Email on Acid, Adobe, Salesforce Marketing Cloud, SMS integrations, Adobe Campaign, and Rebrandly. Responsibilities include:
- Being the internal SME of CRM-related systems
- Managing all data and compliance activities across CRM systems
- Supporting the CRM team with troubleshooting, training, and complex journey builds
- Managing new IP warm-ups
- QA for all data-related changes and system updates
- Monitoring all customer interactions
- Troubleshooting automation, journey, and HTML rendering issues
- Developing new HTML modules
- Working on launching SMS and potentially WhatsApp within SFMC
- Collaborating cross-functionally with Analytics, Product, and Technology teams to deliver effective, timely campaigns
- Developing and managing campaign audiences
Preferred Skills, Qualifications and Experience include:
- Experience with either Salesforce Marketing Cloud (SFMC) or Adobe Campaign
- Strong data skills, including SQL and data quality control
- Good working knowledge of HTML for email
- Strong working knowledge of JavaScript
- Understanding and ideally exposure to APIs and working with JSON Objects
- Experience managing multiple priorities and adapting to changing requirements in a fast-paced environment
- Ability to work to tight deadlines, both independently and under pressure
- Commercially minded, data-literate, and highly analytical
Nice to haves include:
- Previous experience in iGaming or a marketplace environment
- Strong understanding of email deliverability best practices
- Experience working across multiple brands, verticals, and locales
- Experience with SMS and WhatsApp channels
- Experience in a target-driven, revenue-focused environment
What You’ll Get includes:
- Private Health Care (Bupa)
- Hybrid Working (3 days in office)
- Travel Insurance
- Competitive Base Salary
- Company Bonus Scheme
- Paid for AI Subscription (Claude / ChatGPT / Gemini)
- Market-Leading Training Programme
- Recognition & Reward Scheme
- Annual Company Conference
- Regular Happy Hours & Team Lunches
- Free Coffee, Drinks & Snacks
Our hiring process ensures we're recruiting the right people for the role, ensuring that candidates are as suitable for us as we are for them.
Technical CRM Specialist in London employer: United States Digital Space LLC
United States Digital Space LLC is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Greater London. With a strong focus on employee well-being and flexible work options, we provide ample opportunities for professional growth and development, making it an ideal environment for those looking to make a meaningful impact in the field of AI-enabled SaaS engineering.
Contact Details:
United States Digital Space LLC Recruitment Team
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