Staff Engineer, Datacenter Server Lifecycle in London

About the role: The company is expanding beyond cloud infrastructure, and this role sits at the heart of that effort. As a Staff Engineer on the Datacenter Server Lifecycle team, you will own the end-to-end operational journey of every machine in our facility — from initial provisioning and deployment, across its working life, through maintenance and refresh, and all the way to decommissioning. This is greenfield work: you will help define the processes, tooling, and operational standards that govern how we run and retire hardware at scale.

A distinguishing aspect of this role is its deep intersection with security. The machines in our datacenter handle some of the most sensitive workloads in AI — training frontier models and serving millions of users interacting with Claude. Ensuring that every machine in the fleet is trusted, attested, and operating with a verified chain of integrity from the hardware up is a core part of the job, not an afterthought. You will partner closely with our Infrastructure Security team to define and enforce trusted compute standards across the lifecycle, from secure provisioning through end-of-life handling.

Key responsibilities:

• Lead the build-out of automation to support datacenters containing tens of thousands of servers.
• Define and own the end-to-end server lifecycle strategy — from provisioning and deployment through operation, maintenance, refresh, and decommissioning — and maintain automation and operational procedures for common lifecycle events (e.g., hardware failures, firmware upgrades, fleet rotations).
• Partner closely with Infrastructure Security to design and enforce trusted compute standards across the server lifecycle.
• Work closely with our Networking team to ensure end-to-end connectivity across all sites.
• Build and maintain tooling to track machine health, configuration, and operational status across the full datacenter fleet.

Minimum qualifications:

• Hands-on experience with server hardware, including rack deployment, cabling, troubleshooting, and understanding failure modes at scale.
• End-to-end understanding of hardware lifecycle management: asset tracking, provisioning workflows, maintenance scheduling, and decommissioning practices.
• Proficiency in at least one programming language (e.g., Python, Rust, Go, or Java).
• Working knowledge of modern cloud infrastructure, including Kubernetes, Infrastructure as Code, AWS, and GCP.
• Ability to communicate clearly and build consensus with a wide range of stakeholders.
• Comfort navigating ambiguity and making progress on complex, cross-functional problems.
• Willingness to travel occasionally to datacenter sites across North America.

Preferred qualifications:

• 8+ years of experience in datacenter operations, hardware infrastructure management, or a closely related discipline.
• Hands-on experience with GPU or AI accelerator hardware (e.g., NVIDIA A100/H100, AMD MI300, Google TPUs, or AWS Trainium) and an understanding of their operational demands.
• Familiarity with modern provisioning tooling such as coreboot, LinuxBoot, or u-root.
• Experience building or contributing to datacenter automation or fleet management platforms.
• Experience building and deploying server operating system distributions across thousands of hosts.
• Background in large-scale capacity planning and hardware refresh strategy, ideally at a hyperscaler or large cloud provider.
• Experience with trusted compute and hardware security concepts such as secure boot, TPM, hardware attestation, and firmware verification — or a strong desire to develop deep expertise in this area.

The annual compensation range for this role is listed below. Annual Salary: £325,000 — £390,000 GBP

Logistics: Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience. Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience. Minimum years of experience: Years of experience required will correlate with the intern.