At a Glance
- Tasks: Collaborate with sales teams to deliver innovative marketing solutions and drive customer success.
- Company: Join the #1 AI CRM company transforming the future of work.
- Benefits: Enjoy competitive salary, flexible work options, and personal development opportunities.
- Other info: Dynamic environment with endless growth potential and a focus on inclusivity.
- Why this job: Be a Trailblazer in AI, making a real impact on businesses and customers.
- Qualifications: Experience in solution engineering or marketing automation; strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
About the company: the company is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping the company's core values at the heart of it all.
The company Marketing Cloud is a leader in AI‑driven digital customer engagement solutions across email, mobile and web across B2B & B2C. The company Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C‑Level executives. The MC SE is a trusted advisor and guide delivering memorable customer experiences while positioning the business value of our solutions to all levels of audience.
The MC Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that tackle key business challenges and help to deliver against demanding critical metrics. In addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within the company.
Responsibilities:
- Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns, from technical discovery to technical close.
- Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their important metrics, and providing a path to fast return on investment.
- Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers.
- Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or the company events such as World Tour and Dreamforce.
- Partner with the company product management teams to deeply understand the company solutions and roadmap, advise sales plays and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback.
- Develop scalable, deployable, reusable, and relevant field enablement assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams.
- Articulate Marketing & AI return on investment value to business and IT partners.
- Remain well-informed on the latest innovations in customer experience management solutions.
- Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement.
Essential Requirements:
- Some experience working within a Solution Engineering, Pre‑Sales or Implementation role.
- B2B or B2C Marketing Experience.
- Experience working in one or more of: Marketing Automation, Customer Data Platforms and AI.
- Be an autonomous self‑starter that is able to learn, lead and prioritise tasks and time effectively.
- Be comfortable working across multiple highly dynamic teams or on solo projects as required.
- Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations.
- Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
Additional (but not a must) Requirements:
- Technical knowledge of the company platform.
- Technical expertise in any of the following technologies: marketing automation tools, CRM systems, Customer Data Platforms.
- The company Marketing Cloud (Account Engagement, Engagement or Next/Advanced) experience a plus.
- Experience in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift).
- AI: Data Engineering, machine learning, Vector Databases & RAG, (a plus: Agentic AI and Agents).
- Experience in post‑sales implementations.
Unleash Your Potential:
When you join the company, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations:
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that the company uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement:
The company is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at the company, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their company employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at the company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Specialist Solution Engineer - Marketing Cloud in London employer: United States Digital Space LLC
At the company, we pride ourselves on being a leading employer in the AI-driven CRM space, fostering a culture of innovation and collaboration. Our employees enjoy a wealth of benefits, including opportunities for personal and professional growth, a supportive work environment, and the chance to make a meaningful impact in the rapidly evolving world of customer engagement. Join us in our UKI Sales team and be part of a forward-thinking organisation that values ambition, creativity, and inclusivity.
Contact Details:
United States Digital Space LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Solution Engineer - Marketing Cloud in London
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We think you need these skills to ace Specialist Solution Engineer - Marketing Cloud in London
Some tips for your application 🫡
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As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
