Solutions Engineer - Swedish Speaking in London

Who We Are

The company is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and the company is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million devices are deployed across 170+ countries.

About the Role

The company is seeking a Solutions Engineer to own and enhance the customer experience, from the proof-of-concept to the final decision. This individual will provide technical support to the sales team, become a trusted advisor to customers, assist the sales team in designing security systems and quotes, and create solutions for unique customer challenges. You will join a team of highly motivated people delivering impactful results for the company. We are looking primarily for people who can match our fast pace and learn quickly, but prior experience with video security systems, IoT devices and access control systems is certainly helpful.

What You’ll Do

• Become the trusted technical advisor for the key decision-makers: CTOs, CISOs, and Senior Network Engineers
• Engage with sales managers to understand current deal statuses and next steps
• Leverage technical knowledge to overcome customer barriers and concerns
• Influence product direction with your unique understanding of customer needs
• Collaborate with support to accelerate product improvement
• Work with Project Managers/Operations team members in the execution of designed security solutions
• Prepare required project documentation (floorplans, scope of work, assumptions, etc.)

What You Bring

• Outstanding Swedish and English written and verbal communication skills in order to clearly and efficiently articulate technical matters with customers and partners
• Bachelor's degree in Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university
• Strong background in IT fundamentals: Experience with TCP/IP, DNS, DHCP, and routing/switching devices; No experience with products related to physical security or cloud-based video necessary: we can teach you
• Excellent account management, follow-through, and attention to detail
• Industry certifications are a plus: AWS, CCNA, MCSE, CEH, Security+, A+, Network+
• Experience working with APIs, Python, and other coding languages is a plus
• Experience working with Linux operating systems preferred
• Genuine excitement for software and hardware products and can speak comfortably about how they work
• Entrepreneurial and positive attitude with a strong desire to learn
• Must be willing and able to work onsite five days per week

UK Employee Benefits

The company is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 100% for family premiums
• Private medical and dental coverage
• Paid parental leave policy & fertility benefits
• Retirement saving options
• Time off to relax and recharge through our paid holidays, firm-wide extended holidays, flexible PTO and personal sick time
• Wellness/fitness benefits
• Professional development stipend
• Healthy lunches provided daily
• Commuter Benefits

Additional Information

We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

The company is an Equal Opportunity Employer. As an equal opportunity employer, the company is committed to providing employment opportunities to all individuals. All applicants for positions at the company will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.