Solutions Engineer - Italian Speaking in London

At the company, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market‑leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

At the company, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! the company provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper‑growth business and market to help evangelise and drive technical success with our solutions.

We are looking for experienced, curious, and driven Solutions Engineers to help customers realise the full value of our platform in a fast‑growing market.

This role is a critical part of the company’s go‑to‑market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate the company, understand its technical capabilities, and successfully apply it to their use cases.

In this position, you will own the technical pre‑sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit.

You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using the company’s APIs.

You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences.

Beyond customer‑facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross‑company initiatives that improve how customers succeed with the company.

Our priorities are guided by a simple question: what will help our customers be more successful with the company?

YOUR ROLE WILL CONSIST OF:

• Work with Sales Teams and prospects on their evaluation and adoption of the company solutions

• Understand and qualify customer goals with KPIs and effectively articulate the company’s ability to meet them

• Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification

• Develop custom search applications leveraging the tools, frameworks, and partners of the the company ecosystem.

• Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams

• Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make the company more accessible to the world.

• Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding

YOU MIGHT BE A FIT IF YOU HAVE:

• Fluency in Italian and English

• Obsessed with Solving Customer Problems

• 3+ years experience in a customer‑facing technical role (SE, SA, consultant, PM), ideally in the SaaS space

• Previous software development experience in one or more of the following areas:

• Front End: JavaScript, TypeScript, React,

• Back‑End: Java, Ruby, Go, Node, Python, Swift/Objective‑C

• Experience with data formats and data transformation

• Great oral and written communication skills

• Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail

• Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)

NICE TO HAVE:

• Additional European languages such as Spanish

• A background in the search industry or e‑commerce

• Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike

• Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi‑agent orchestration).

• Knowledge in Analytics, SEO

#LI-Hybrid

the company does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job‑related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.

On‑Target Earnings Pay Range

£77,000—£96,750 GBP

FLEXIBLE WORKPLACE STRATEGY:

the company’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. the company is a high‑trust environment and many of our team members have the autonomy to choose where they want to work and when.

We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid‑remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid‑remote or in‑office schedule.WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever‑changing and growing environment.

• TRUST - Willingness to trust our co‑workers and to take ownership.

• CANDOR - Ability to receive and give constructive feedback.

• CARE - Genuine care about other team members, our clients and the decisions we make in the company.

• HUMILITY - Aptitude for learning from others, putting ego aside.

We’re looking for talented, passionate people to help build the world’s best

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