Senior Solutions Engineer, EMEA in London

The company is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at the company will need grit, because we move fast, without ever sacrificing craft or quality. Our Solutions Engineering team plays a vital role by partnering closely with our customers as well as with Sales, Customer Success, and Product to ensure mutual, long-term success. We aim to deeply understand our customers’ strategic objectives and technical requirements. We architect and demonstrate innovative solutions that unlock meaningful business value for our customers. Additionally, we champion the voice of our customers by understanding market trends and influencing product direction.

About the role:

• Location: London, United Kingdom (Hybrid)
• 3 days per week in-office
• This role will require an in-person onboarding session in San Francisco, CA
• Full-time
• Permanent

As a Senior Solutions Engineer, EMEA you’ll …

Responsibilities:

• Partner with as many as 5 Account Executives & support multiple active customer opportunities across all segments, proactively communicating with stakeholders to ensure on-time solution delivery.
• Partner with EMEA Sales Director to ensure successful launch in a new market.
• Guide customers through the evaluation process of the company ensuring that our solution meets key business objectives and technical requirements.
• Partner with both the Account Executives and potential customers through deep discovery, solution design, technical validation and business case development.
• Present effective stories through demonstrations that highlight the benefits of using the company to solve key customer objectives and challenges.
• Influence product direction for short & long-term success in EMEA by representing the customer voice.
• Lead strategic cross-functional initiatives that are key to advancing the company’s mission of bringing development superpowers to everyone.
• Travel up to 25% - primarily for onboarding, industry events, and internal offsites.

About you:

• Have 5+ years of experience as a Solutions Engineer, ideally in the web development space.
• Take a consultative approach and are passionate about helping customers solve problems.
• Consistently demonstrate strong storytelling skills within the context of discovery and/or product demo sessions.
• Exhibit an advanced understanding of APIs and web programming languages — HTML, CSS & JavaScript.
• Creatively problem solve with AI where appropriate.
• Enjoy working autonomously, creatively, and kindly with your teammates while empowering and supporting those around you.
• Practice radical candor with your colleagues to communicate clearly.
• Demonstrate excellent coaching, writing, discovery and presentation skills.
• Lead with enthusiasm for earning customer trust and deepening customer relationships.
• Are comfortable working in a fast-paced environment and adaptable to changing priorities.
• Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
• An additional European language would be highly desirable.

Our Core Behaviors:

• Build lasting customer trust.
• Win together.
• Reinvent ourselves.
• Own it all the way.

Benefits:

• Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
• Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with the company covering most premiums.
• Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
• Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
• Wellness for the whole you. Access to mental health resources, therapy and coaching. Monthly stipends that flex with your life.
• Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.

Be you, with us. At the company, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.