Senior AV Technician in London

We are recruiting for a Senior AV Technician to join the growing onsite Audio Visual team at one of London's most prestigious and recognisable corporate locations. Based within an iconic building in the heart of the city, this is an exciting opportunity for an ambitious AV professional looking to further develop their technical expertise within a high‑profile client environment. You'll play a key role in delivering exceptional AV and video conferencing support, ensuring world‑class meeting and event experiences for stakeholders at all levels.

We're looking for a proactive, customer‑focused individual who takes pride in delivering outstanding service, thrives under pressure, and is passionate about technology.

Working Hours

This role operates on a shift basis, with working hours falling between: 07:30 - 21:30 (40 hours per week). Candidates must be able to reliably travel into Central London for these shift patterns.

What You’ll Be Doing

As a Senior AV Technician, you’ll be responsible for supporting and maintaining a wide range of AV and collaboration technologies while delivering seamless meeting and event experiences. Key responsibilities include:

• Acting as a technical escalation point for AV and VC support issues
• Managing and resolving client escalations professionally and efficiently
• Performing daily meeting room and equipment checks
• Troubleshooting and fault‑finding across AV and video conferencing systems
• Coordinating deliveries, removals, relocations and equipment logistics
• Supporting and running live AV events
• Conducting pre‑event testing, including audio checks and microphone preparation
• Serving as the primary point of contact for event coordination
• Liaising directly with clients to understand event requirements
• Attending pre‑production meetings for planned events
• Supporting and operating global production events
• Delivering exceptional meeting and event experiences for hosts and attendees
• Setting up and supporting video and audio conferencing solutions
• Investigating technical faults and recommending appropriate resolutions

What We’re Looking For

To be successful in this role, you’ll bring strong technical knowledge alongside excellent customer service and communication skills. You’ll ideally have experience with:

• Microsoft Teams, Zoom, Google Meet and Poly solutions
• Video conferencing hardware including Teams Rooms, Webex, Poly and Logitech technologies
• Troubleshooting common AV/VC issues including audio feedback, connectivity and video failures
• Microsoft Teams Rooms, UC PCs, Polycom, Logitech and Crestron Flex solutions
• Biamp Tesira, Q‑SYS and Extron technologies
• Delivering AV support within large corporate environments

In addition, you’ll possess:

• Excellent communication and stakeholder management skills
• Strong organisational and time management abilities
• A flexible and adaptable approach to changing priorities
• The confidence to work with clients at all organisational levels
• A professional and polished appearance
• A positive, solution‑oriented mindset
• A commitment to delivering exceptional customer service

Essential Requirements

• Ability and willingness to successfully complete BPSS and SC security clearance
• Previous experience supporting corporate AV and collaboration technologies
• Professional approach and strong client‑facing skills

What’s On Offer?

• Salary of £42,000 - £46,000 depending on experience
• Comprehensive company benefits package
• Opportunity to work within a prestigious, high‑profile environment
• Genuine opportunities for professional growth and career development

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email.

Equal Opportunities: The company is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.