At a Glance
- Tasks: Lead global People Operations, driving AI adoption and improving processes for a seamless employee experience.
- Company: Join a fintech powerhouse behind major digital experiences like eBay and Spotify.
- Benefits: Flexible hybrid work model, real ownership, and opportunities for personal growth.
- Other info: Collaborative culture with a focus on diversity and inclusion.
- Why this job: Make a meaningful impact in a fast-paced environment while shaping the future of People Operations.
- Qualifications: Experience in People Operations, strong analytical skills, and a passion for operational excellence.
The predicted salary is between 56700 - 69300 £ per year.
We’re the company behind many of the digital experiences you use every day. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
We're looking for a proactive and operationally-minded Global People Operations Manager to help shape the future of People Operations at the company. This role sits at the centre of our global People function, connecting people strategy, regional requirements and technology to ensure our operations are scalable, compliant and deliver a seamless employee experience.
Key Responsibilities:
- Future of People Operations & Operational Excellence: Drive adoption of the company's AI ecosystem, helping colleagues build confidence and capability in using AI to improve productivity.
- Strategic Operations, Risk & Compliance: Own the end-to-end audit process for the People function, partnering with internal and external auditors, coordinating evidence, tracking actions and ensuring timely remediation.
- Process Design & Technology: Partner with People Leadership and People Technology to maintain a balanced roadmap, ensuring initiatives are delivered while continually identifying opportunities to leverage automation and emerging technologies.
- Content & Policy Governance: Partner with the Global Content Manager to maintain a consistent global policy framework, ensuring regional variations are accurately reflected where required.
- Program Leadership: Work closely with People Partners and COEs to identify operational pain points, translating business needs into clear requirements and prioritised roadmap initiatives to improve global processes.
About You:
You’ll thrive in this role if you're someone who enjoys solving operational problems, bringing structure to complexity and working across multiple teams to deliver meaningful change.
What you’ll bring to the role:
- Experience in People Operations within a fast-paced, global or regulated environment.
- A passion for operational excellence, with a natural curiosity for improving processes through technology, automation and AI.
- Strong analytical skills, using operational data, audit findings and service metrics to identify trends and drive continuous improvement.
- Excellent stakeholder management skills, with the ability to build trusted relationships across technical, operational and business teams.
- A solid understanding of governance, risk management, data privacy and access control principles.
- Practical knowledge of employment legislation (particularly within the UK) and experience translating regulatory change into operational processes.
- A builder's mindset, looking beyond today's process to design scalable solutions that will continue to work as the business grows.
Additional Information:
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
Life at the company:
Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Manager, People Operations - global in London employer: United States Digital Space LLC
At our company, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. With a strong focus on employee growth, we provide clear career paths, personal learning budgets, and generous benefits such as private healthcare and a flexible work-from-abroad policy. Join us in London and be part of a team dedicated to making a positive impact through greener travel choices while enjoying the perks of a supportive and innovative environment.
Contact Details:
United States Digital Space LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager, People Operations - global in London
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We think you need these skills to ace Manager, People Operations - global in London
Some tips for your application 🫡
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How to prepare for a job interview at United States Digital Space LLC
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