[London] Applied AI Architect (Public Sector)

About the company: The company's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role: As an Applied AI team member at the company, you will be a pre-sales architect focused on becoming a trusted technical advisor to the UK and Northern Europe public sector - with a primary focus on UK Central Government departments, executive agencies, and arm's length bodies, and a reach extending across devolved administrations, local government, the NHS, and Northern European public sector markets. You will help these organisations understand the value of Claude and paint the vision for how they can successfully integrate and deploy Claude into their technology estates to modernise operations, improve policy delivery, and transform citizen services. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.

Working closely with our Sales, Product, Engineering, and Partnerships teams, you’ll guide customers from initial technical discovery through successful deployment. You’ll leverage your expertise to help customers understand Claude’s capabilities, develop evals, and design scalable, compliant architectures that maximise the value of our AI systems within the constraints that public sector organisations operate under.

Responsibilities:

• Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between departmental outcomes, policy objectives, and technical implementation.
• Serve as the primary technical advisor to public sector customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams and stakeholders to drive customer success.
• Support customers building with Claude Code, the Claude API, and Claude for Enterprise.
• Create and deliver compelling technical content tailored to different audiences, spanning from technical deep dives for engineering and delivery teams up to business-values conversations with senior civil servants and C-suit executives.
• Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack, with alignment to NCSC guidelines, Cyber Essentials Plus, the Government Security Classifications framework, the Technology Code of Practice, and the Service Standard.
• Help customers develop evaluation frameworks to measure Claude’s performance for their specific use cases.
• Identify common integration patterns across the UK public sector and contribute insights back to our Product and Engineering teams.
• Travel frequently to customer sites across the UK (and occasionally Northern Europe) for workshops, technical deep dives, and relationship building.
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.

You may be a good fit if you have:

• Prior experience working with UK public sector organisations - particularly UK Central Government departments, executive agencies, or arm's length bodies.
• Active UK Security Check (SC) clearance, with willingness and eligibility to be put forward for higher levels of clearance (e.g. DV) where customer engagements require it.
• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
• Experience navigating complex public sector buying cycles involving multiple stakeholders - commercial teams, digital and technology leadership, policy owners, and SROs.
• Familiarity with UK public procurement routes and frameworks is preferred - e.g. G-cloud, the AI Dynamic Purchasing System (AI DPS), Digital Outcomes, and Crown Commercial Service agreements - and experience working with systems integrators and delivery partners within these frameworks.
• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, including senior civil servants, C-suit executives, engineering, and IT teams.
• Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders.
• Experience designing scalable cloud architectures and integrating with enterprise systems.
• Comfortable with Python.
• Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
• Excitement for engaging in cross-organisational collaboration, working through trade-offs, and balancing competing priorities.
• A love of teaching, mentoring, and helping others succeed.
• Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders.
• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems.

The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £165,000 - £190,000 GBP.

Logistics:

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience.
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience.
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position.
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren’t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.