Insurance Consulting, Senior Manager (Life & Pensions) in London

About the company

The company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.

The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value the company’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors.

Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms.

Our Insurance practice are looking for experienced Senior Managers to join the team with specialisms across Life & Pensions. Our Insurance practice works with the leading Insurers, Asset Managers and Distributors across strategic advisory projects right through to business and technical change delivery. We are at the cutting edge of the industry and the wider ecosystem, helping our clients improve their profitability, navigate regulatory change and implement new technology solutions.

What you will be doing

• Lead complex transformation programmes for Life & Pensions clients, from mobilisation through to delivery.
• Deliver large-scale business and technology change across core Life & Pensions domains including policy administration, propositions, distribution, servicing and operations.
• Provide senior day-to-day leadership, leading programme teams and client stakeholders to deliver outcomes at pace and with quality.
• Shape and oversee technology-enabled transformation, including target operating model design, process redesign, platform implementation and business change.
• Build strong, trusted relationships with client sponsors and senior stakeholders, acting as a go-to advisor on delivery and transformation challenges.
• Support the growth of our Life & Pensions practice through business development, proposition development and account growth.
• Identify opportunities with existing and new clients, helping turn market demand into tangible consulting opportunities.
• Lead, coach and develop teams, creating an inclusive and high-performing environment.
• Contribute to thought leadership, internal capability building and the continued expansion of our Life & Pensions offering.

Your skills and experience

• You will have strong experience working in the Life & Pensions market, with a good understanding of sector dynamics, product structures (e.g. annuities, pensions, protection), value chains and key transformation priorities.
• You will have delivered large transformation programmes in a consulting, insurer, pension provider or major outsourcing environment.
• You will have experience delivering across Life & Pensions organisations including pension providers, third-party administrators and outsourcing partners.
• You will have experience leading technology-enabled change, including delivery of policy administration platforms, digital servicing solutions or regulatory-driven programmes.
• You will have experience leading technology transformation and migration programmes, including platform modernisation, legacy policy administration system replacement and large-scale data migrations.
• You will have experience delivering transformation in key growth areas such as bulk annuities (BPA), pension risk transfer, pension dashboards, SIPP/platform modernisation or administration consolidation.
• You will have a track record of leading teams and managing senior stakeholders across complex delivery environments.
• You will have experience turning strategy into practical delivery and be comfortable operating across both business and technology agendas.
• You will have experience supporting sales, account growth and practice development, including shaping proposals and contributing to win activity.
• You will bring strong leadership, communication and problem-solving skills, with the credibility to influence at senior levels.
• You will be someone who enjoys building teams, developing people and helping grow a successful practice.
• Experience of core Life & Pensions platforms (e.g. policy administration systems) is desirable.

What a career at the company will give you

• Putting People First: The company is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits.
• Generous Annual Leave Policy: We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.
• Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.
• Corporate Responsibility Days: All our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.
• Wellbeing Fund: We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.
• Profit Share Scheme: All employees participate in the company Group Profit Share Scheme so everyone has a stake in the company’s success.

Diversity and Inclusion: We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.

An award-winning workplace: Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve.

We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have.