Insurance Consulting, Senior Manager (General Insurance) in London

About the company

The company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.

The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value the company’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most.

The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms.

Our Insurance practice are looking for an experienced Senior Manager to join the team. Our Insurance practice works with the leading Insurers and Distributors across strategic advisory projects right through to business and technical change delivery. We are at the cutting edge of the industry and the wider ecosystem, helping our clients improve their profitability, navigate regulatory change and implement new technology solutions.

What you will be doing

• Lead complex transformation programmes for General Insurance clients, from mobilisation through to delivery.
• Deliver large-scale business and technology change across core insurance domains including claims, underwriting, pricing, distribution and operations.
• Provide senior day-to-day leadership, leading programme teams and client stakeholders to deliver outcomes at pace and with quality.
• Shape and oversee technology-enabled transformation, including target operating model design, process redesign, platform implementation and business change.
• Build strong, trusted relationships with client sponsors and senior stakeholders, acting as a go‑to advisor on delivery and transformation challenges.
• Support the growth of our General Insurance practice through business development, proposition development and account growth.
• Identify opportunities with existing and new clients, helping turn market demand into tangible consulting opportunities.
• Lead, coach and develop teams, creating an inclusive and high‑performing environment.
• Contribute to thought leadership, internal capability building and the continued expansion of our General Insurance offering.

Your skills and experience

• You will have strong experience working in the General Insurance market, with a good understanding of sector dynamics, value chains and key transformation priorities.
• You will have delivered large transformation programmes in a consulting, insurer or major change environment.
• You will have experience leading technology-enabled change, including delivery of platforms, systems or digital capabilities.
• You will have a track record of leading teams and managing senior stakeholders across complex delivery environments.
• You will have experience turning strategy into practical delivery and be comfortable operating across both business and technology agendas.
• You will have experience supporting sales, account growth and practice development, including shaping proposals and contributing to win activity.
• You will bring strong leadership, communication and problem‑solving skills, with the credibility to influence at senior levels.
• You will be someone who enjoys building teams, developing people and helping grow a successful practice.
• Experience of core insurance platforms is desirable.

What a career at the company will give you

• Putting People First: The company is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work‑life balance and flexible working and provide our staff amazing benefits.
• Generous Annual Leave Policy: We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5‑Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.
• Flexible Working: We have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.
• Corporate Responsibility Days: All our employees get 3 every year to help social and environmental causes.
• Wellbeing Fund: We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.
• Profit Share Scheme: All employees participate in the company Group Profit Share Scheme so everyone has a stake in the company’s success.

Diversity and Inclusion: We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.

Join us: All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background.