At a Glance
- Tasks: Lead the implementation of software solutions for local authorities and optimise their use.
- Company: Join a tech company dedicated to improving public services for communities across the UK.
- Benefits: Enjoy 25 days annual leave, health perks, and a supportive work-life balance.
- Other info: Inclusive workplace with opportunities for professional growth and community impact.
- Why this job: Make a real difference in communities while growing your career in a collaborative environment.
- Qualifications: Experience in Revenues & Benefits software and strong communication skills are essential.
The predicted salary is between 37800 - 46200 £ per year.
At the company, we create software that helps deliver critical services to citizens around the world. Our Revenues & Benefits solutions support local authorities in delivering vital services to communities, helping them manage council tax, business rates and benefits administration effectively. We're looking for an Implementation Consultant - Revenues & Benefits to join our Customer team. You'll work with local authority customers to successfully implement and optimise the company's Revenues & Benefits solutions, ensuring they gain maximum value from their investment and achieve successful business outcomes.
What you'll be doing:
- Leading the implementation of the company Revenues & Benefits solutions for local authority customers
- Running discovery workshops to understand customer processes, requirements and objectives
- Configuring software solutions to meet customer needs and best practice standards
- Delivering training, demonstrations and knowledge transfer sessions to end users
- Supporting data migration, testing and go-live activities
- Providing expert guidance on Revenues & Benefits processes and system capabilities
- Managing implementation risks, issues and dependencies throughout the project lifecycle
- Building strong relationships with customer stakeholders
- Working closely with Project Managers, Customer Success Managers, Product teams and Support teams to deliver successful outcomes
Requirements:
- Experience implementing or supporting Revenues & Benefits software solutions
- Knowledge of local government Revenues & Benefits processes, including Council Tax, Business Rates and/or Housing Benefits
- Experience working in a consultancy, implementation or customer-facing role
- Strong stakeholder management and communication skills
- The ability to gather and translate business requirements into effective solutions
- Excellent problem-solving and analytical skills
- Experience delivering workshops, training or user engagement activities
- A collaborative approach with a focus on customer success
Why join the company?
At the company, you'll help local authorities deliver services that have a direct impact on communities across the UK. You'll join a team that values collaboration, innovation and customer success while providing opportunities for professional growth and development.
Benefits:
- 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
- Days of Difference – Up to 3 extra days off for volunteering.
- Pension Contribution’s – 5% employer match to support your future.
- Income Protection – Up to 75% salary cover for long-term illness.
- Life Assurance – 4x salary tax-free lump sum.
- Critical Illness Cover – £25,000 lump sum (extendable to dependents).
- Private Medical Insurance – Fast access to private healthcare.
- Health Cash Plan – Claim back physio, therapies & more.
- Dental Insurance – Cover for routine & emergency care.
- Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.
- Bounty Bonus – Refer a friend & get rewarded.
At the company, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer.
Implementation Consultant - Revs and Bens in London employer: United States Digital Space LLC
United States Digital Space LLC is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Greater London. With a strong focus on employee well-being and flexible work options, we provide ample opportunities for professional growth and development, making it an ideal environment for those looking to make a meaningful impact in the field of AI-enabled SaaS engineering.
Contact Details:
United States Digital Space LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant - Revs and Bens in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like United States Digital Space LLC, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like United States Digital Space LLC and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Implementation Consultant - Revs and Bens in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for United States Digital Space LLC and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at United States Digital Space LLC
✨Get to Know Public Sector Values
Before your interview with United States Digital Space LLC, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for United States Digital Space LLC.
