Head of CSM (DACH) - Lead Growth & Adoption in London

Head of CSM (DACH) - Lead Growth & Adoption in London

London Full-Time 51750 - 63250 Β£ / year (est.) No working from home possible
U

At a Glance

  • Tasks: Lead a team to enhance customer success and drive AI-driven transformation.
  • Company: Join a fast-growing B2B SaaS company focused on innovation.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Collaborate with cross-functional teams to optimise processes and drive results.
  • Why this job: Make a real impact in a high-growth environment while leading a passionate team.
  • Qualifications: Experience in customer success and strong leadership skills required.

The predicted salary is between 51750 - 63250 Β£ per year.

United States Digital Space LLC is seeking a Head of Customer Success for the DACH region. You will lead a team of experienced CSMs, partner with Sales and cross-functional teams to enhance adoption, retention and expansion, and own revenue forecasting. The role focuses on AI-driven transformation and scalable customer success in a high-growth B2B SaaS environment. You will report to the Head of Customer Success EMEA and collaborate with regional leaders to optimize processes and customer.

Head of CSM (DACH) - Lead Growth & Adoption in London employer: United States Digital Space LLC

At our company, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. With a strong focus on employee growth, we provide clear career paths, personal learning budgets, and generous benefits such as private healthcare and a flexible work-from-abroad policy. Join us in London and be part of a team dedicated to making a positive impact through greener travel choices while enjoying the perks of a supportive and innovative environment.

U

Contact Details:

United States Digital Space LLC Recruitment Team

We think you need these skills to ace Head of CSM (DACH) - Lead Growth & Adoption in London

Leadership Skills
Customer Success Management
B2B SaaS Expertise
Revenue Forecasting
Cross-Functional Collaboration
Process Optimisation
AI-Driven Transformation