At a Glance
- Tasks: Lead exciting client experience programmes and deliver high-quality executive networks.
- Company: Global consulting firm known for driving change and creating value.
- Benefits: Great workplace culture, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and operational excellence.
- Why this job: Join a dynamic team at the heart of client strategy and make a real impact.
- Qualifications: Experience in client experience, marketing operations, and excellent project management skills.
The predicted salary is between 72000 - 88000 £ per year.
About the company: The company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.
The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value the company’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors.
Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms.
Our Clients and Marketing team are looking for an experienced Client Experience Marketing Senior Advisor to join the team. Client Experience sits at the heart of this.
- Executive Client Networks
- Signature client experiences
- Client listening and insight
- Thought leadership and client storytelling
Its purpose is simple: to build deep, trusted relationships with senior clients — strengthening our position in priority accounts, supporting commercial growth and helping the company show up in a more distinctive, bolder way. We're now building on the success of our existing Networks and expanding into new executive communities, creating an exciting opportunity to join a growing team at the centre of the company's client strategy.
What you will be doing:
- Leading the end-to-end delivery of the company's executive client networks, podcasts and wider Client Experience programmes, ensuring a consistently high-quality experience for clients and stakeholders.
- Supporting the successful delivery of CEO, COO, CIO and future executive communities, flagship research and signature client experiences.
- Managing project plans, timelines, dependencies and delivery milestones across multiple programmes and workstreams.
- Coordinating delivery across internal stakeholders, suppliers and agencies.
- Ensuring activity is delivered on time, within budget and in line with agreed objectives.
- Identifying opportunities to improve processes, increase efficiency and enhance programme impact.
- Coordinating the production, publication and activation of network content, thought leadership and research outputs.
- Managing content delivery timelines, reviews and approvals.
- Supporting the activation and distribution of content across Client Experience programmes.
- Ensuring content is delivered consistently and effectively across channels.
- Managing end-to-end operational processes across Client Experience programmes.
- Owning legal, compliance and risk requirements associated with network activity and events.
- Managing supplier, agency and venue relationships, including the V&A partnership and membership.
- Maintaining effective systems, tools and ways of working across the Client Experience function.
- Managing budget tracking and financial administration across Client Experience programmes.
- Managing engagement tracking, reporting and performance measurement.
- Supporting ROI tracking and evaluation across executive communities and experiences.
- Managing audience data, email deployment and marketing operations activity.
Your skills and experience:
- Strong experience in client experience, marketing operations, events, programme management or stakeholder engagement, ideally within a B2B or professional services environment.
- Excellent project management skills, with the ability to manage multiple programmes, priorities and stakeholders.
Client Experience Marketing Senior Advisor - Operations, Delivery and Experience in London employer: United States Digital Space LLC
United States Digital Space LLC is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Greater London. With a strong focus on employee well-being and flexible work options, we provide ample opportunities for professional growth and development, making it an ideal environment for those looking to make a meaningful impact in the field of AI-enabled SaaS engineering.
Contact Details:
United States Digital Space LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Experience Marketing Senior Advisor - Operations, Delivery and Experience in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for United States Digital Space LLC and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like United States Digital Space LLC are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with United States Digital Space LLC on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at United States Digital Space LLC. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Experience Marketing Senior Advisor - Operations, Delivery and Experience in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit United States Digital Space LLC. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of United States Digital Space LLC:Show us that you’ve done your homework! In your application, briefly mention what you admire about United States Digital Space LLC’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at United States Digital Space LLC
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at United States Digital Space LLC will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At United States Digital Space LLC, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
