Associate/Vice President - Treasury Sales Client Officer, UK Corporate Sales - Global Payments Solutions, London

At the company, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

The company is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.

The company's Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting-edge technology with innovative solutions means we consistently deliver exceptional results for our clients.

As a Treasury Sales Client Officer (TSCO) within the UK Corporate Sales team, you will be responsible for managing and growing treasury revenue and profitability across a portfolio of multinational corporate clients. Acting as the primary treasury sales contact for inbound global business booked in EMEA, you will build strong client relationships, identify growth opportunities and deliver tailored working capital and treasury solutions that meet client objectives.

You will partner closely with colleagues across Sales, Product, Client Delivery & Servicing, Implementation, Operations, Risk and Compliance to support clients throughout the full sales lifecycle, from opportunity identification and solution development through to implementation and revenue realisation.

To be successful in this role, you will demonstrate a strong client focus, commercial mindset and the ability to develop trusted relationships whilst building a broad understanding of treasury products, banking solutions and the operational aspects of global transaction banking products and services.

Responsibilities

• Client Relationship Management
• Manage and develop a portfolio of existing and prospective multinational clients aligned to specific industry sectors.
• Build and maintain relationships across client organisations, including Treasury, Finance, Procurement, Accounts Payable and Accounts Receivable teams.
• Partner with clients to understand strategic objectives and deliver tailored treasury and working capital solutions.
• Proactively provide clients with market insights, industry trends and updates on new products and capabilities.
• Coordinate client reviews and support the resolution of client issues to ensure an exceptional client experience.
• Business Development & Revenue Growth
• Identify and execute revenue growth opportunities across the Global Payments Solutions product suite.
• Drive sales activity from opportunity identification through to mandate, implementation and revenue realisation.
• Contribute to account plans and portfolio strategies to deepen client penetration, increase solutions per relationship and improve profitability.
• Monitor portfolio performance, manage revenue attrition risks and support pricing initiatives to ensure revenue optimisation.
• Maintain accurate pipeline management and provide regular updates on sales activity, opportunities and performance.
• Partnership & Stakeholder Management
• Act as the key liaison between clients and internal partners including Product, Credit, Risk, Compliance, Implementation, Operations and Client Servicing teams.
• Collaborate with internal stakeholders to deliver seamless client solutions and support successful business outcomes.
• Support successful implementation of new business opportunities and drive ongoing revenue generation following client onboarding.
• Risk, Governance & Operational Excellence
• Support client onboarding where required.
• Manage additional business requests and changes to existing client structures.
• Ensure all regulatory, risk and compliance requirements are met and adhered to.
• Maintain a strong control environment and uphold the bank's risk management standards.

What we are looking for

• Professional Experience & Industry Knowledge
• Bachelor's degree or equivalent relevant work experience.
• Experience within Treasury Services, Transaction Banking, Cash Management, Payments, Client Service, Implementation, Product Management or a related financial services environment.
• Understanding of risk management, compliance and regulatory requirements within financial services.
• Client & Relationship Management
• Proven relationship management and client engagement skills.
• Ability to build collaborative relationships across clients and internal business partners.
• Client-focused mindset with the ability to balance customer outcomes, risk and profitability.
• Communication & Influencing
• Strong verbal and written communication skills with attention to detail and the ability to communicate effectively with a range of stakeholders.
• Well-developed presentation and influencing skills.
• Commercial & Analytical Skills
• Demonstrated commercial acumen with an interest in business development and revenue growth.
• Analytical and problem-solving capability with a proactive approach to client needs.
• Personal Attributes
• Strong organisational and prioritisation skills, with the ability to manage multiple competing demands in a fast-paced environment.
• Adaptable, resilient and eager to learn.
• Demonstrates accountability, ownership and a commitment to delivering results.

Benefits of working at the company

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
• Access to an Employee Assistance Program for confidential support and help for everyday matters.
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.