Account Director - Consumer PR in London

About the company: The company, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since it was founded 75 years ago. It builds on that rich legacy through Borderless Creativity - innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. The company currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities.

About WPP: WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

The Role: We are seeking a talented individual to join our team as an Account Director on a large technology account. You’ll spearhead high-impact PR campaigns and run a fast-paced press office that spans both consumer and corporate remits. You are a natural problem-solver who thrives on challenge and builds instinctive, collaborative relationships across different agency capabilities and crafts. Combining a deep understanding of strategy with flawless execution, you will ensure the team constantly delivers creative, quality work that moves the needle for our client.

About You:

• 8+ years’ of PR experience, ideally with a “corpsumer” background
• A genuine interest in consumer tech and the evolving world of AI
• Solid understanding of the UK media landscape and established journalist relationships
• A proven track record of managing fast-paced press offices and navigating complex, multi-stakeholder projects spanning consumer, corporate and policy remits
• Established as a trusted advisor to mid-level clients, with a strong grasp of their business context, challenges and goals
• A natural problem-solver who looks at briefs from unexpected angles and pushes for innovative ways to sell in and execute work
• Takes ownership of large projects and is accountable for both work and process
• An empowering mentor who guides junior team members, manages up effectively, and fosters a collaborative team culture
• Commercially astute, with experience managing budgets, scoping work, and resource planning to hit targets

Key Responsibilities:

• Build and maintain strong relationships with clients, becoming a trusted partner and advisor
• Lead and manage the fast-paced press office function, and projects across consumer, corporate and policy remits
• End-to-end delivery of projects, from briefing, scoping and resourcing to execution and measurement, working with other capabilities and crafts instinctively
• Cultivate and maintain strong relationships with key stakeholders, including media, creators and internal client teams
• Oversee a team of Account Managers and Account Executives, providing guidance and mentorship, while also acting as an escalation point to support the team in resolving issues
• Collaborate closely with integrated teams across the company, including social media and influencer marketing, to spot opportunities and align on campaigns and projects, where relevant
• Foster a culture of creativity, collaboration, and innovation within the agency and among the account management team
• Serve as the main point of contact for mid-senior clients, managing communication and expectations throughout the project lifecycle
• Ensure all campaign materials, including press releases and assets, are delivered to a high standard and align with the client's messaging and objectives
• Lead regular client meetings and status updates to review project progress and discuss any changes or adjustments needed
• Develop and implement measurement strategies, as required, to evaluate campaign effectiveness and report on ROI to clients
• Manage multiple projects simultaneously, balancing competing priorities and timelines
• Champion inclusiveness, diversity, and equity in all aspects of work
• Stay abreast of industry trends, ensuring a relevant and fresh approach

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• Flexible Working Model with core working hours: 10am - 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

At the company, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity. The company is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.