Junior Quality Assurance Engineer - 6 Month FTC

Department: Digital Viscom - Development / Product Team

Reporting to: Systems Development Manager

Location: Delta Park / Hybrid

About the company: The company are Europe's leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are committed to service excellence in-store, outdoor and online. We are dedicated, knowledgeable and client-focused people who aspire to make a difference every day. We value the long-term partnerships we have with our clients and work collaboratively to lead effective change and empower our clients' strategic goals. Our services – comprised of three units: Creative, Display and Technology – are designed to reduce the complexity of international marketing campaigns across multiple markets and languages whilst maintaining consistency, increasing localisation and responsiveness. We're owner-managed and independent, leading small teams of influential thinkers, meaning we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it.

Role Purpose: This is an exciting opportunity to join the company's Product Team as a Software Quality Engineer, playing a central role in maintaining the quality, integrity, and reliability of the WorkstreamX suite of products and other client-facing systems. Working alongside Developers, Product Managers, and the CPO, you will own the quality assurance function — combining manual and automated testing to support the delivery of high-performance, fault-tolerant applications to our clients. You will bring structure and rigour to our testing processes, help establish formal QA standards and plans, and champion quality throughout the software development lifecycle — from requirements through to release.

Key Responsibilities:

• Quality Assurance & Independent Assurance: Identify, analyse and document product and contractual requirements to define appropriate quality criteria. Provide independent software quality assurance across development, verification, validation and release phases. Assess projects for compliance with software development plans and internal standards. Create and maintain software quality assurance plans in accordance with project and company requirements. Monitor product quality validation and the proper execution of product verification and testing activities. Participate in software maturity reviews and lifecycle reviews. Verify and sign off the release of deliverable software.
• Test Design & Execution: Design, write, and execute comprehensive test plans, test cases and test scripts for new features and regression cycles. Perform functional, integration, regression and exploratory testing across Delta's web-based applications. Conduct API testing to validate service integrations and data flows. Identify, document and track defects with clear reproduction steps, severity ratings and resolution follow-up.
• Execution & Oversight: Oversee manual and automated testing, regression testing, UAT (User Acceptance Testing), and performance testing.
• Test Automation & CI/CD: Build and maintain automated test suites using frameworks such as Selenium, Playwright, Cypress or similar. Integrate automated tests into the CI/CD pipeline (Azure DevOps), supporting Delta's move toward continuous delivery. Contribute to reviewing and expanding tooling for functional and load/performance testing. Maintain and improve automation frameworks as the product evolves.
• Defect Management: Establish bug tracking workflows, review test cases, and analyse defect data to identify root causes.
• Process, Standards & Collaboration: Introduce and manage formal QA policies, procedures and standards across the development team. Work closely with developers and product managers in agile sprints, contributing to planning and refinement. Support the assessment of subcontracted companies' ability to develop software to required standards. Estimate QA resources required to support individual projects and workstreams. Participate in code reviews for test code and raise quality risks early and clearly. Ensure consistency of QA approach and share best practice across the team.

Knowledge, Skills & Experience:

• Essential: 2–4 years of experience in a QA, software testing or software quality engineering role. Strong experience with both manual and automated testing approaches. Proficiency with at least one test automation framework (Playwright preferred). Comfortable writing test scripts in at least one language — Python, JavaScript, TypeScript or C#. Experience with API testing tools such as Postman or REST Assured. Familiarity with CI/CD pipelines — ideally Azure DevOps — and integrating automated tests into build processes. Good understanding of agile/scrum methodologies. Strong written and verbal communication skills with the ability to influence at all levels. Methodical, detail-oriented mindset with a pragmatic approach to quality.
• Desirable: Experience testing SaaS, B2B or marketing technology products. Exposure to performance or load testing tools (e.g. k6, JMeter, Gatling). Knowledge of quality management standards (e.g. ISO 9001 principles). ISTQB Foundation Level certification or equivalent. Experience with BDD frameworks such as Cucumber or SpecFlow. Familiarity with .NET / C# application environments.