International Strategy and Operations Lead

About the company

The company is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At the company, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favourite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

We are looking for a Strategy & Operations Lead to play a pivotal role in driving informed, data-backed decisions across our international business. In this role you’ll leverage a unique combination of skills, including analytical rigor, strategic intuition, and execution, to drive growth for our business. As a core member of our International Strategy & Operations team, you’ll have the chance to lead mission‑critical projects end to end. You’ll partner cross‑functionally with Product, Sales, Operations, Marketing, and Finance teams to inform the strategic roadmap by generating insights and helping translate them into action. This is an ideal role for someone who wants to work as a high‑impact individual contributor in a fast‑paced, highly collaborative, and data‑driven environment and have the opportunity to gain exposure to partnering with a variety of functions. This role is based out of our London, UK office (3 days in the office).

What you’ll do

• Break down complex and ambiguous problems to uncover actionable insights.
• Analyse customer, product, and business data to identify growth opportunities and shape priorities, with a key focus on Brand (supply) opportunities.
• Lead large cross‑functional strategic initiatives that move company metrics in partnership with Product, Sales, Finance, Operations, Marketing, etc.
• Identify opportunities, develop hypotheses, execute in‑depth analysis, and make recommendations to the company’s leadership team based on your findings.
• Provide thought partnership to cross‑functional teammates to ensure the organization is using data thoughtfully and correctly.
• Support the prioritisation, planning, and launch of new international markets.

You will be required to regularly demonstrate the ability to exercise independent discretion in analytical rigor, strategic intuition and execution.

Qualifications

• Must possess a bachelor's degree.
• 5+ years of experience in strategy, analytics, finance, consulting, or business operations.
• Strong analytical and problem‑solving skills, with the ability to translate data into clear recommendations.
• Strong business judgment and ability to work across Product, GTM, and operational topics.
• Demonstrated ability to lead cross‑functional initiatives and influence stakeholders.
• SQL experience is strongly preferred.
• Ability to execute: adept at working across multiple stakeholders and competing priorities, influencing decision‑making, and shipping high‑quality insights and initiatives on time.

Application Questions

• Do you have 5+ years of experience in analytical, financial, or strategic roles?
• Do you have hands‑on SQL experience?
• Are you based in London and comfortable working from the office 3 days per week?

Salary Range

London, UK: the pay range for this role is £89,500 to £123,000. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Hybrid

The company employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in‑office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Why you’ll love working at the company

• Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
• Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
• Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.
• Real rewards: Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.
• Belonging: We're intentional about building an environment where every employee has equal access to opportunities, growth, and success.

The company was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener‑Waterloo, and a global employee presence across offices in Toronto, London, and New York.

The company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. The company is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.