Infrastructure & Developer Platform Lead

Who we are -------------- VOIS (the company Intelligent Solutions) is a strategic arm of the company Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology \& Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across the company Group, local markets, and partner markets to simplify and drive growth.

With our strategic partner Accenture, we work alongside our the company customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient.

This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

• #VOIS #Be Unrivalled #Create The Future
• About this Role ------------------- * Location: Newbury or Paddington (hybrid) *
• We are seeking a

Cloud Infrastructure \& Developer Platform Lead to provide technical leadership for the company's cloud infrastructure and internal developer platform capabilities.

This role is responsible for engineering, reliability, automation and continuous evolution of cloud-native infrastructure that supports scalable product and service delivery.

Working closely with Cloud Architects, Platform Technical Leads, security specialists and engineering teams, you will translate architectural direction into practical platform capabilities, delivering infrastructure through code, automation and self-service experiences.

The position combines hands-on engineering expertise with platform ownership, enabling reliable, secure and AI-native software delivery across multiple engineering teams.

What you'll do ------------------

• Lead cloud infrastructure and internal developer platform engineering within a platform capability or engineering domain.
• Design, build and operate cloud infrastructure and internal developer platform capabilities.

Deliver self-service platform capabilities that enhance developer productivity and reduce engineering friction.

• Own infrastructure-as-code, automated provisioning, platform automation and engineering environments.

Translate cloud architecture strategies into implementation plans and engineering roadmaps.

• Build and maintain reliable, secure and self-service engineering environments. Drive automation across provisioning, deployment, testing, observability and operational processes.
• Ensure infrastructure meets agreed requirements for security, operability, compliance and resilience.

Improve developer productivity through reusable platform services, engineering tooling and automation.

• Support AI-native software delivery through platform capabilities, governance, automation and operational controls.

Drive reliability, security, observability and operational readiness across platform services.

• Manage technical risks, infrastructure incidents, dependencies and operational blockers.

Provide technical leadership, mentoring and engineering guidance while remaining actively involved in platform engineering decisions.

• Build platform capability, operational knowledge and engineering practices that support long-term the company ownership and independence.

Who you are ---------------

7+ years of experience in cloud, infrastructure or platform engineering.

• Experience leading cloud or platform engineering delivery within a technical team environment.
• Strong hands-on expertise in infrastructure-as-code , automation and cloud-native architectures.
• Experience building or operating Internal Developer Platforms (IDPs) supporting multiple engineering teams.
• Deep understanding of cloud-native infrastructure, networking, identity management and platform engineering .
• Strong experience with CI/CD pipelines, observability, cloud security and operational readiness.
• Proven experience in delivering self-service platform capabilities that improve developer productivity.
• Understanding of how platform services, governance and tooling enable AI-native software delivery.
• Knowledge of reliability engineering, operational resilience and secure platform design principles.
• Experience treating platform capabilities as products, balancing usability, adoption, reliability and productivity.
• Ability to influence, mentor and collaborate across engineering communities without relying on formal management authority.
• Strong stakeholder engagement skills with the ability to work effectively across architecture, engineering and security teams.

Not a perfect fit? ---------------------- Concerned you may not meet every requirement? the company is committed to creating an inclusive workplace where everyone can thrive.

If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply.

You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

VOIS Equal Opportunity Employer Commitment ---------------------------------------------- the company recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves.

No form of discrimination is tolerated.

This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us ----------- At the company, we're working hard to build a better future.

A more connected, inclusive and sustainable world.

As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world.

Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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