Global 24/7 Support Engineering Leader

Global 24/7 Support Engineering Leader

Full-Time Working from home possible
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Primer is building the payments layer the world’s best companies rely on. You will co-own a 24/7, distributed Support team across Asia, Europe, and the Americas, owning KPIs, escalation, and incident processes while staying technically credible with APIs and logs.

You’ll partner with Product and Engineering to shape a scalable support operation thatustomer voice is heard and acted upon. You’ll manage a growing team of Support Engineers, drive operational excellence, and mentor staff to maintain

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Global 24/7 Support Engineering Leader employer: United States Digital Space LLC

At our company, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. With a strong focus on employee growth, we provide clear career paths, personal learning budgets, and generous benefits such as private healthcare and a flexible work-from-abroad policy. Join us in London and be part of a team dedicated to making a positive impact through greener travel choices while enjoying the perks of a supportive and innovative environment.

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Contact Details:

United States Digital Space LLC Recruitment Team