EMEA Customer Success Manager β€” Lead, Scale & Retain

EMEA Customer Success Manager β€” Lead, Scale & Retain

Full-Time 56700 - 69300 Β£ / year (est.) No working from home possible
United States Digital Space LLC

At a Glance

  • Tasks: Lead a team to enhance customer success and drive retention across EMEA.
  • Company: Join a dynamic digital company making waves in the tech industry.
  • Benefits: Hybrid work model, travel opportunities, and a chance to shape customer experiences.
  • Other info: Exciting role with opportunities for growth and collaboration across regions.
  • Why this job: Make a real impact by leading a talented team and utilising AI for productivity.
  • Qualifications: 5+ years in enterprise customer success and proven leadership skills.

The predicted salary is between 56700 - 69300 Β£ per year.

United States Digital Space LLC is seeking a Manager, Customer Success in London. You will lead a team of CS professionals across the EMEA region, partnering with Sales, Product, and Support to drive retention and expansion.

The role is hybrid (3 days in office) with travel across EMEA. The ideal candidate has 5+ years in enterprise CS with leadership experience, strong stakeholder management, and comfort using AI to boost productivity.

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EMEA Customer Success Manager β€” Lead, Scale & Retain employer: United States Digital Space LLC

United States Digital Space LLC is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Greater London. With a strong focus on employee well-being and flexible work options, we provide ample opportunities for professional growth and development, making it an ideal environment for those looking to make a meaningful impact in the field of AI-enabled SaaS engineering.

United States Digital Space LLC

Contact Details:

United States Digital Space LLC Recruitment Team

We think you need these skills to ace EMEA Customer Success Manager β€” Lead, Scale & Retain

Customer Success Management
Leadership Experience
Stakeholder Management
AI Utilisation
Team Management
Retention Strategies
Expansion Strategies