the company Group in London is seeking a Director, Service Delivery & Excellence, B2B to lead the end-to-end B2B support across Viator Supply and Bókun. You will modernize operations with AI, drive first-contact resolution, and elevate supplier satisfaction in a global partner ecosystem.
Responsibilities cover strategy, BPO governance, compliance, and continuous improvement, with heavy emphasis on Salesforce, multi-site leadership, and international travel.
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Director, Global B2B Service Delivery & Excellence employer: United States Digital Space LLC
At our company, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. With a strong focus on employee growth, we provide clear career paths, personal learning budgets, and generous benefits such as private healthcare and a flexible work-from-abroad policy. Join us in London and be part of a team dedicated to making a positive impact through greener travel choices while enjoying the perks of a supportive and innovative environment.
Contact Details:
United States Digital Space LLC Recruitment Team
